Downloads
Revenue

Description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.
Hide Show More...

Screenshots

smg360 FAQ

  • Is smg360 free?

    Yes, smg360 is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is smg360 legit?

    ⚠️ The smg360 app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does smg360 cost?

    smg360 is free.

  • What is smg360 revenue?

    To get estimated revenue of smg360 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Nigeria yet.
Ratings History

smg360 Reviews

What’s going on?

Dj2mello on

United States

Hello team The apps counter doesn’t match the counter on the site itself; for example the counter for my area says 85 in the app and 103 on the site, can that be looked into please? Thank you

App has been down for weeks

TInoCabral on

United States

Please FIX! Horrible!!

App is slow

Lolay j on

United States

Slow to load, tag an issue and I can’t resolve without going back and then back to issue. So frustrating to wait for it to load. Feels like I’m using dialup again

absolutely useless

lexi.89 on

United States

app runs like it hasn’t been updated in 10 years. every time i open it, i have to restart it to get rid of the pop up messages. i can never resolve cases through the app, i have to log in to the website. almost everything takes forever to load. i know they have the money to fix it - just seems like they don’t care to. super annoying.

Slow slow slow

AllRise82 on

United States

The information that I get from SMG is wonderful. The actual app however is atrocious. It is by far the slowest, least functioning app on my phone.

Terrible

ashmfghcfoov on

United States

App never loads to close cases. Loading is always TERRIBLE. Have to get laptop out to go to the actual website. Ridiculous.

Slow and Barely Works

BSmoov83 on

United States

Reading comments? Easy. Resolving cases? A chore and a half. 95% of the time when you click the “Cases” tab it takes forever to load, if it loads at all.

Doesn’t report

shawn-ty on

United States

We had a bus and all of them did a survey and only 1 went through

Smg 360

chocakete women on

United States

Very good site from farmingville

Don’t use

nope 666 on

United States

They never let real surveys come threw this app needs to be taken off everybody give it one star so it’s removed

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
306
Top Free
383
Top Free
416

smg360 Competitors

Name
ServiceChannel
Envysion
atmcd
McHire
McDonald's hiring simplified
Zenput
NCR Voyix Pulse
HME Now
Real-time performance alerts
Altametrics DAR
Altametrics Schedules
Altametrics Clock

smg360 Installs

Last 30 days

smg360 Revenue

Last 30 days

smg360 Revenue and Downloads

Gain valuable insights into smg360 performance with our analytics.
Sign up now to access downloads, revenue, and more.
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.