Description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.

SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.
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Screenshots

smg360 FAQ

  • Is smg360 free?

    Yes, smg360 is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is smg360 legit?

    ⚠️ The smg360 app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does smg360 cost?

    smg360 is free.

  • What is smg360 revenue?

    To get estimated revenue of smg360 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.06 out of 5

17 ratings in Canada

5 star
11
4 star
2
3 star
1
2 star
0
1 star
3
Ratings History

smg360 Reviews

Previous versions was amazing

Wehjskakdjana on

Canada

It’s a mess, not clear, I can’t see the order number, I see only the time order was made

Tool doesn’t work in iPhone 11

Operations MGR on

Canada

The app works good on iPhone 7+ but I got a new iPhone 11 and I’m unable to set the dates and app jams every time I try to set the periods I’d like to get reported.

Great program to get feedback from guests

Js19581959 on

Canada

Keeps you informed on what your guest experience is!

Forced to review

Chickenoodle1122 on

Canada

App would only let me pick review ?

Great app

RaistlinV on

Canada

I use this app for work and I love the reports, easy UI and ability to screen shot the entries

K

Kride2013 on

Canada

Love the app

Slow

Kate's 12314566348874 on

Canada

Slow

New update

crysrich on

United States

New update is awful. Have to re login constantly and can’t close/resolve cases

Fix the update

utica2020 on

United States

The time and date visit is don’t correct and same the date the survey show the s wrong

Old version better

stephy12006 on

United States

Wish I never would have updated. It won’t navigate to full website, when on full website it’s difficult to read comments and navigate through comments. The old version worked better and ran smoother.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
156
Top Free
389
Top Free
441

smg360 Competitors

smg360 Installs

Last 30 days

smg360 Revenue

Last 30 days

smg360 Revenue and Downloads

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