App has been broken for a long time
I’ve been a paid SugarSync user for many years. The desktop/web stuff mostly works well, but the IOS app has always been a disaster. - The app constantly crashes. - You can’t easily download a file from the app to the phone storage to be able to open it in a 3rd party app - trying to access SugarSync files from within the IOS Files integration never works, it just shows empty folders. I really want to move away from SugarSync but it’s the only sync app which lets you pick any folder from a windows machine to synchronise, rather than have its own folder like OneDrive or Magic Briefcase!