Swann Security

Hola tengo un modelo con algunos años que use hace tiempo y no aparece en la app para poder vincular de nuevo. Es el SWWHD-INTCAM. Gracias

Por fin he podido agregar la cam a la app pero me es casi imposible verla en directo, ademas no graba todo lo que debería, desde que cambio la app no he sido capaz de que funcione correctamente.

No conecta con el servicio Swann en la nube A quedado solucionado.

Falla mucho

Llevamos con las cámaras y la app unos 4 meses y, aunque la app iba siempre un poco lenta, estábamos muy contentos en general con la compra. Sin embargo, llevamos dos semanas o así que DIARIAMENTE nos saca de todos los dispositivos y tenemos que acceder y poner la contraseña de nuevo. Esto a veces ocurre por la noche y cuando nos despertamos nos hemos dado cuenta que si hubiera pasado algo no nos hubieran llegado las notificaciones porque no estábamos loggeados. Tenemos marcada la opción de ‘Recordarme’ pero nada.... Espero que lo arreglen pronto porque si no vamos a tener que devolver nuestras 12 cámaras...!

Please have someone look at the recent app update performed two weeks ago. Since that time, there is no longer the option to “Pair” or “Unpair” cameras under the “Camera Status” tab.

My NVR 16 channel worked ok for few years but the lates update destroyed everything. When I open my app on my phone less than 10 seconds the app stop working. My internet speed is 1000 mbps download and 500 mbps upload. I checked my NVR and it has the latest update. This issue started after Swann updated the software that was about 6 months ago. I would leave 0 starts if that was an option. I give up on Swann removed my NVR that had 12 cameras and I replaced that with HikVision. Also I forgot to mention every time I open the app it keeps telling me the time it’s not matching your NVR time and it wan to update. There is no option to turn that off. My NVR is in different state and the time is different but the app has no option to turn that off.

The app overall is okay, does what you’d expect. However, it seems like some recent update has some insanely inefficient components because my phone gets REALLY hot REALLY fast when I’m using it.

Hello - iOS devices are not showing the cameras when in “Live View”. Working fine when using Android devices.

Swann is the best security app for him.