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What’s wrong with the app?! I’ve deleted and reinstalled the app. Tried logging in two options but it won’t let me log in?
2.84 out of 5
140 ratings in Australia
What’s wrong with the app?! I’ve deleted and reinstalled the app. Tried logging in two options but it won’t let me log in?
I have been using TripCase since 2015. I like the app but over the years some features have disappeared for instance doing a search for hotel returns nothing useful and I usually have to add details manually. There is also no easy way to add a tour. What I would really like is an offline mode. Sometimes you don’t have connection and I’d like to see the info I entered. I understand that without connection you can’t update flight status etc but half the time all I need is flight number or hotel name and address etc and I should be able to see it without being online.
A very good app, that I have found invaluable for complicated travel, such as a round the world trip I’ve taken. A few improvements could be made: - for accommodation, it would be very helpful to allow adding addresses that are not listed. There seems to be a function to do this, but if a place is not listed the app says “did you mean… x or y” and you have no choice but to pick one of these even if it’s not correct. For out of the way places I kept having to pick one of the incorrect places and then write in the notes the correct info. This then meant I couldn’t use some functionality, such as finding a booked location - there is no way (that I could figure out at least) to upload your own documents, such as a scan or picture of a booking confirmation, car rental docs, etc, etc. Providing this functionality would really improve the app, making it a one stop shop - the ‘help’ section is not very detailed, and preset headings never had anything to do with what I needed help with - there is no way I could find to provide feedback or request support. I would be prepared to pay a small subscription fee for this Other than the above a really helpful app
I used this app for tracking the itinerary of many trips pre covid. It was the best and simplest app to use and I would always recommend it to anyone who would listen. Unfortunately now that borders are open and travel plans are in full swing again I am finding the app super glitchy, missing functionality and just not working like it should to the point I have moved to a competitor! Support for this app is also non existent. You just get sent round and around in circles to a zendesk support website with no REAL assistance. Such a disappointment! Sabre if you can sort this out then Ill gladly come back but until then it’s ciao!
I’ve lost all my past trips, always get an error message, no way of contacting anyone. If someone had a solution let me know here.
I have used TripCase since 2013. I wanted to go back to a couple of past trips to see where I stayed. I can’t find any details prior to my trip in 2017. I want to look at 2013 and 2014 but get an error code advising there is a problem retrieving the trip. What do I do? I want to see 2013, 2014, 2016.
Sydney Australia defaults to Sydney Canada when booking email forwarded
I’ve tried everything and when I try to delete and set up again with a new PW I never receive the Reset PW email from TripCase… used to be a good app but now I can’t use it anymore.
This app has great potential but… syncing bug means that everything needs to be manually uploaded. Manually adding addresses doesn’t show up on the maps function.
Has worked well in recent years but currently the following problems exist - clicking the share itinerary button freezes the app - cannot add mobile phone number to the account, texts are never received - there is no where to report issues to the developer other than writing a review - flights don’t update even if you delete and add them back into the itinerary All in all this has been an excellent app but needs some work to get it back to where it was when I used to use it heavily and travel pre 2020.
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47
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51
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56
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57
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64
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