USAA SafePilot

Stressful to maintain Harsh braking is not valid Call on hands free is not a valid driving demerit Call in progress on hands free should not be counted as a negative since it might be important Entire scoring is not conducive to safe driving Discount is not worth the stress on a driver

I think this driving app is OK, but I don’t understand why no hands driving is an infraction

Update after training: Have to keep changing settings to reflect me being the driver. It's not recording all trips. But now even after finishing the training portion come to find out YOU DON'T EVEN GET THE DISCOUNT IF YOU DRIVE UNDER 400 MILES DURING THE 20 DAYS??!! SO THAT'S SCORED AGAINST YOU😤 I had no marks perfect driving but they scored against me I got 94 out of 100 🧐I never use my phone when I'm driving I'm a careful driver but it was scored against me for not driving over something like 390 miles so you have to at least get almost 400 miles to qualify for the discount in 20 days that's a scam😢I thought that USAA was better than the others apparently not🥺 (First impression:The first few days I had the app it was working fine it recorded when I left the house and when I returned it recorded just fine and then the other day it stopped working it didn't record when I left the house it only recorded my trip back and I thought well that's odd and I tried to see if there was a setting or something I know in advertently turned off or done some thing I couldn't find anything it's pretty straightforward and simple but it seems that maybe it's been hacked or something it's really odd it's doing it again it's not recording when I leave the house only on my return trip and when I open the app it starts flashing and glitching a whole bunch so something definitely wrong with it and I hope this doesn't affect my rating because

Why should the driver get deducted for using hands free device use? That's the whole reason for it, not to get distracted by the physical phone.

This in my opinion is communistic to be forced to have to use this in order to receive an extremely low discount on insurance. It should be outlawed. And insurance companies that force it ought to be fined. It’s an invasion of privacy. I do NOT like someone I PAY WITH MY HARD EARNED TELLING ME THEY NEED TO KNOW MY EVERY MOVE AND TRAVEL IN MY VEHICLE. This is wrong!!!

I have been using this app for about 8 months and overall have been pleased with it, that is until tonight’s update. I’m not a fan of the new way my information is displayed. You have to click more areas to see details of your trip. Please go back to the original display. Also, I only have 1 infraction (hands free call) and my score is 96? I lost 4 points for a 5 minute hands free call? That doesn’t seem right. I’m not sure this updated app is accurate. You may need to go back to the drawing board on the updated app design & accuracy.

The most recent update is going to take some getting use to. That is a way of saying I liked the old format better. New and improved is not improved. Please return to the old format.

I don’t like it when it says I driving when I am not. I went on vacation and rode around in a bus , and the app said I was driving. When I’m out the car and walk in the house it still says I am driving. I drive my car to work and the other times my car moves I am in my car but my husband is driving. When I am in his car or my daughter car it says I am drive.

The app is great but it needs a choice of: a child has the phone. Every parent lets small children play with their phone while driving to entertain them please add this it would reduce my phone handling by 98% at least

Sometimes when riding with my son it shows up like I am driving.