Download the “Villo! officiel” app and access nearly 5.000 bikes and 360 docking stations. Use our bike-sharing system to explore like never before!
Bike-sharing has never been so easy
Open the app and activate your location services to find the closest docking station with available bikes.
When you arrive close to the station, press “Unlock a Villo!” and choose your Villo! from the list of available bikes there.
At the end of your ride, a notification will be sent to your mobile confirming the safe return of the bike to a docking station and you will be able to share your experience with a community of active users.
Flexible options: annual, daily or three-day rentals
The “Villo! officiel” app can be tailored to your needs: just select the option that is best suited to your lifestyle. The first thirty minutes of every ride are free. Bank card payments are secure.
Access the service as a group
You can borrow up to five bikes at the same time with the “Villo! officiel” app. Spread the word! Whether you have an annual pass or not, you can purchase up to five additional short-term passes in just one click.
Collect points
Use the app to actively contribute to the good operation and improvement of the service by giving feedback on your bike at the end of each ride, or by flagging a defect to the technical service.
Latest news about Villo!
Stay abreast of the most recent Villo! service developments: novelties, temporary station closures, tips... everything you need to know for an even more user-friendly and fun experience!
Telephone support
Access the history of your rides and passes, and contact our support team easily – by phone (in English, French and Dutch) or via the app.
Hide..Show more..
Screenshots
User Rating
2.57 out of 5
21 ratings
in Germany
5 star
5
4 star
3
3 star
1
2 star
2
1 star
10
Ratings History
Reviews
Poor service
Registration worked quite well, but: It wasn‘t possible to unlock a bike (not enough loyality points - never mentioned before) and no helpful response on my mail! „We will answer in beteeen 24 - 48 h“. So they take your money and you can‘t use the bikes…
Using it for CityTour
We made Holiday and used the day pass for regular bikes.
Registration and booking with the app worked well.
We had no problems.
We are three persons. Each person needed an app.
No problems with the bikes. Each time we used them every bike was ready to use and in good condition.
Very cheap if you need it for short distances: 1,5€ for day pass und first 30min for free.
Useful App
Easy to use and very convenient!! Just the optimisation for iphone could use More Love - sometimes i could Not scroll down to See all menus.
Otherwise- great for travelling around !
Keine Empfehlung
Fahrräder sind alt oder kaputt, super schwer, lassen sich von der Station nicht lösen oder die App stürzt ab. Für gelegentliche Wege vielleicht okay, für tägliche Fahrten absolut ungeeignet.
Great app!
It was super easy to release and return bikes with this app, however, it would be amazing if the dock station locations could be opened in Google Maps like in the Velo App of Antwerp! For me, being in Brussels for the first time ever, it was somehow complicated to find the stock stations in Google Maps and get the navigation started!
Bikes are ok, app is awful
Withdraws money without subscription or usage! Cannot order new subscription using the app, cannot delete account using app or website. Cannot delete payment method without providing new one. Big Disappointment! If it works though: the bikes are ok, lots of stations throughout the city.
🤢🤢🤮🤮
Language switch impossible or may be hidden anywhere… usability 👎🏼👎🏼👎🏼
Funktioniert nicht
Habe mich registriert und ein Abo gekauft. Fahrräder ließen sich nicht lösen, Support war nicht erreichbar. Zeit verschwendet und mein Geld ist weg.
Registration not possible
Mail coming very later. No PayPal. Only credit card. But this could not be setup. App deleted and asked them to delete all personal data.
Useless - Registration E-Mail Never came
The App is useless - I tried to register but the confirmation email did not come.
The horrible interface (eg digit entry does not use regular numpad pattern) is the cherry on top of the cake.