Over 1 million Europeans have downloaded the app to grow their money with Vivid.
—VIVID BUSINESS—
Online Registration in Minutes
No in-person steps—friendly and individualised onboarding based on your situation.
Honest Free Subscription
Get started with our free plan or test any paid plan of your choice with a 2-month free trial.
Mobile and Web Access
Organise your finances anywhere, anytime from our mobile or web app.
Multiple Accounts, Multiple IBANs
Open up to 30 accounts with individual German IBANs.
Receive and Send Money Instantly
Accept and send payments in a few seconds with SEPA Instant, or accept funds internationally with SWIFT transfers.
Unlimited Free Cards
— Issue as many physical and virtual cards as you want.
— Personalise them with different colours and your company’s name.
— Full online card management: issue, freeze and set limits in a few taps.
No Limit on Card Usage
— Use your card as much as you like—we won’t block you for being active.
— High spending limits on each card to match your needs.
Earn 5% a Year on Your Funds
Invest your money in an account with a positive interest rate of 5% per year for the first 2 months, after up to 3.5%*.
Fast Human Support
— Quick support through chat, email or WhatsApp.
— 24/7 availability.
*The promotion is valid for the first 2 months after opening an Interest Account for all plans. After, you’ll receive the regular interest rate as per your plan. This rate applies to funds up to 10 000 000 EUR.
—VIVID PERSONAL—
Master Your Finances
Open up to 15 distinctive 'Pockets' with their own IBAN for free.
Full Control of Your Cards
— Change your PIN at any time.
— Freeze and unfreeze your cards in your app.
— Set monthly limits.
— Request new credentials.
— Turn on and off withdrawals, online transactions and contactless.
Personalised cards
Pick your colour, create your own design or choose a pre-existing one for your cards.
Seamless Payments
SEPA transfers and secure payments with our physical or virtual cards.
Gain Cashback Every Day
— Earn up to 4% cashback on ever-changing monthly categories.
— Embark on your travel adventures and enjoy up to 10% cashback on hotel and car bookings.
— Make online purchases through your app and get cashback on select brands and merchants
Elevate Your Transactions
Effortlessly send and request funds via phone number or IBAN. Experience the blitz of Vivid Pay transfers among Vivid customers.
Monitor & Strategize
Our intuitive in-app analytics offer clear insights into your spending patterns and monthly financial reports.
Streamline Your Payments
Divide bills and pre-plan future payments.
Confident Cash Withdrawals
— Withdraw money in ATMs worldwide.
— Your withdrawals are free of charge up to €1,000 per month.
State-of-the-art Security:
— Get immediate notifications for each transaction.
— Your card’s CVV is only visible from your app.
— Turn on biometric login for your account.
Earn 5% a Year on Your Funds
Invest your money in an account with a positive interest rate of 5% per year for the first 2 months, after up to 4%*.
Accounts, cards and payment services for Vivid Business and Personal are provided by Vivid Money S.A.
Investing services, Interest accounts and Interest Rate Pockets are provided by Vivid Money B.V. and Cryptocurrency services are provided by Vivid Digital S.r.l.
Most customers who joined before 24/01/2024 have personal accounts provided by Vivid Money GmbH, which is the outsourcing partner of Solaris SE.
More info on vivid.money.
*The promotion is valid for the first 2 months after opening an Interest Account for all plans. After, you’ll receive the regular interest rate as per your plan. This rate applies to funds up to 100 000 EUR.
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User Rating
4.35 out of 5
262 ratings
in Netherlands
5 star
187
4 star
35
3 star
10
2 star
5
1 star
25
Ratings History
Reviews
Not reliable, stay away.
Is Vivid legit ?
As a happy new customer i thought i would make the best of this new fintech designed to be a central app for everything personal finance.
Unfortunately they have decided to hold and keep my initial transfer on hold. These are my savings that they hold somewhere.
While they initially said they would hold these transfer for a maximum of a week, they also said i could get them earlier if i would cooperate and explain where these funds where from.
I understand a respectable financial institution has AML obligations, but Vivid just decided to stop all communication after the initial message.
Now, more than 10days later, and after trying to reach out on all support (chat, linkedin, emails, typeform, phone) : ive never received ANY response. Nothing.
And my money ? Who knows where it is and what they have done with it. A huge part of my life savings is gone.
Moderate
I am not saying this bank is not good even the customer support aslo. Everything is nice but they are very slow to solve any problem. But I woold love to use this bank in europ for my daily work as well as buying and receiving money from Company.
👎🏻
They closed my account without given the reason, only pointed to the article which says that they always can close your account, so trustable 👎🏻
Furthermore I payed a flight ticket with vivid card, then they closed my account, I have canceled the ticket, the company refund my money to CLOSED account at Vivid, surprisingly Vivid did not rejected transaction (is it legal to accept transactions for closed accounts?) and now my money is gone, Vivid does not respond on my mail and ticket through there website. Such a shame!
Not trustworthy
My account has been banned for a year now, and I couldn't reach out for a human customer serive in the chat for taking out my money for a year!! No one is there in the chat app!! No telephone number!!
My worst bank experience ever, not recommended. Try other banks.
Search Works like s
- Search function does not work
- They lie all the time about the actual value of rewards
- Something as simple as logging in often takes ages
- They take money from you for withdrawing
Lousy customer experience
The new terms and conditions are the final push I needed to cancel my account. Trying to do that for 8 days now and customer service “helps” by giving me a lot of reasons why I/they can’t do it now and have to wait and keep trying to cancel it via the app. All makes sense, but in the end I’ve been trying for more than a week now and having to wait for an answer for days. If I get one at all.
And for the review team: just cancel my account and don’t give me a beautifully “personalized” response.
No response
I've been trying to create my account for over a week. “Pending, fingers crossed!” “…normally 5 minutes, take up to 3 days..” Im on day 7 en nothing happens???
Too many issues
The worst banking experience I've ever had. Many small problems with using the card abroad , online, accessing the app, etc. I DON’T RECOMMEND. The only thing that works well is the customer support.
App can't validate residents permits
Competitors have no problem with that
Bedroevende customer care
Helaas geen support desk. Er wordt wel verwezen naar chat functie welke niet blijkt te bestaan. Telefonisch al helemaal niet te bereiken. Op e-mail wordt ook niet gereageerd. Gewoon snel groeien en de back office blijft dan vaak achter. Terwijl men het wel van klanten moet hebben. Dus voorlopig hier niet aan beginnen.
