I’m trying to use a valid discount code and it consistently says payment failed error when I didn’t even get to payment option? No response from app as to why?

App began glitching in different ways and since couldn’t find anyone to reach out to for help I’ve ended my subscription. If issues get resolved and I’m contacted I’d love to continue using.

For me a whole new approach to a “healthier” body. What I didn’t know was how much I needed to change my mindset and how I truly felt about my body. This app guides you through that and in such a gentle positive way. Can’t wait to continue my journey on this app.

I like the UI feel and content of this app. It’s just really glitchy. My sessions sometimes don’t save after completion or they restart. The “next session” countdown gets stuck at “next session starts in … 1 second.” Once you scroll a few slides into a previous session, you have to scroll back out (sometimes many swipes). The quick view cuts off text. I think the intention is great, the themes are great, the design is soothing and pleasing. The app really needs some bug fixes and navigation UX work.

I was excited to try this app and signed up for the free trial. After about ten days, I had completed the sessions in the first three pathways that it assigned me, but no new content was available after that. After a few days of checking with no further updates, I finally just canceled the trial.

I can’t log into the app because I can’t recall my password, and there’s no place to change or recover my password. So I can’t see if I’m being charged for a subscription, and I can’t use the app. Seriously, it’s freakin 2024 — there’s no excuse for no having a way to recover a forgotten password!

Great content but glitchy like everyone said AND - there’s typos. I can’t help but question the validity of a platform (who’s in charge? Who’s reviewing?) when there’s incorrect spelling/grammar. It was going along smoothly, I was doing daily lessons for 6 days and really liked it. Then it just stopped. No more lessons. The tabs just say “pathway complete!” For the last 3 days. Frustrating because I’m PAYING for this. I’ve emailed Way twice AND messaged on instagram and can’t get a response. Close to cancellation if no one responds and it’s too bad, because this app has potential!

Will be using Way for a long time. Huge fan!

I was recommended this app by my Dr. Unfortunately, its just not user friendly and so glitchy. I’ve had to close out of the app so many times du to pages just stuck or repeating themselves. I’ve uninstalled and reinstalled and that didn’t help. I’m not getting much out of this being as the daily sessions are so short but I spend most of that time navigating glitches. The concept is great, it’s just the app is not fully functional. I have an iPhone 13 by the way. I’m canceling my subscription for now. Maybe in the future if the developer gets the bugs taken care of, I’ll be back

Way looks like a good, and it’s pretty easy to use. I would love to use the app longer than 2 weeks, but I simply can’t afford any kind of subscription. That’s why I had to cancel my free trial. I’m Blind and disabled. Due to this, I’m on a fixed income. I will have to delete the app after my free trial end. There’s no way I can afford it.