YouTrip

I am giving a 1-star rating because they refused to assist when I asked if they can manually register the friend that I referred to YouTrip, because the referral link I sent her did not work.

2% withdrawal fee compared to a $5 flat fee makes it more expensive than it is. Paying $5 to withdraw is a cheaper and convenient alternative to going to a money changer. However the 2% fee just flips the whole structure around A normal trip will take at least $1000 to $2000. Withdrawal fee will be $20 and $40 respectively. Way more expensive than going to a money changer The $400 free withdrawals is only viable if it is a day trip nearby.

Since government does not give us the actual ID and they only give us on online, i can not sign up for the account

It took sooooooooo long to get the money back even right after the store told me that they voided the transaction on the day I made the payment, transferring the money back to my bank account is even worse. Why does it take TEN FRICKIN’ DAYS to finish all the processes. I’m mad because of the amount of money, so I warned you to think carefully before using this card and make payment only for small amount and you will not regret like me.

But lack of innovation. The app doesn’t do much other than let you see a list of your transactions and your current balance. There needs to be more.

Request for reset of pin but no updates or replies. Its pointless asking for support when its non existent

Please have family card feature activities can be monitored pr managed by more than 1 prrson especially for use by elderly or children with payment now going mostly cashless and have to use debit/credit card for recurring online app stores.

I been pay-waving till there will be there are times where there are connection problems or errors that causes the card unable to use for pay-wave during overseas for fews minutes when there is notice saying transactions or transferring can't be use till you have to wait and check for the notice to resolve the app in order the card can be use again. Another cons will be balance have to used up or can only be transferred to friends phone number but not your own number or card or bank account. will be good if can be transferred balances of the cash back to own bank account or card account or own number.

After the recent update, I’m unable to open the apps. Only showing a purple screen. Please fix it.

Asked for emergency replacement as card cannot be read or withdraw from ATM and few merchants unable to read the card as well. Was still told to go try again wasting another week of my time due to delay responses and end up i have no card for my travel and had to change all my hotel payments to another card as they do not take virtual card.