Description

More than 100.000 users trust ZappTax to get their VAT refunds for purchases in France, Belgium, and Spain. Here's why...
ADVANTAGES
Reliability: ZappTax is the first digital tax-refund operator approved by the tax and customs authorities. We’ve been operating since 2017.
Usable everywhere: You can use ZappTax for tax-free shopping at ANY shop in France, Belgium and Spain, whether in-store or online.
No restrictions: With no minimum purchase per store and per day, you can shop with peace of mind!
Easy: Our 100% digital procedure happens entirely on your smartphone. Generate tax refund forms and get customs validation without messy paperwork.
Amazing value: You get your money at the best rates in the business, and using the refund method of your choice (Bank transfer, Credit card, PayPal, ...)
Great customer service: We offer 24/7 messaging and phone support if you have any questions or problems.
HOW DOES IT WORK?
It’s simple!
Step 1: Download the app for free and complete your profile.
Step 2: Fill in the dates of your stay in the European Union.
Step 3: When shopping, ask the merchant for a “VAT invoice made out to ZappTax”. Photograph your invoices and upload them to the app or forward them by email to [email protected].
Step 4: At the end of your stay, click to request the automatic generation of your tax-free forms. You will get one or more tax refund forms showing all of your purchases.
Step 5: Validate your tax refund forms electronically at customs before leaving the EU by scanning the forms barcode at a self-service kiosk (PABLO device in France and DIVA in Spain) or by presenting your passport to a customs agent in Belgium.
And that’s all! ZappTax will process your refund and pay you using the method of your choice.

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User Rating

3.5 out of 5

14 ratings in United Kingdom

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Ratings History

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ZappTax Revenue

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ZappTax Reviews

106 days since invoice and counting - not received refund

Great app, responsive team but no refund after 106 days. Claiming issues with French tax agencies, Fine. But you’re taking 15% commission, you should be able to finance the wait with loans like any professional business would.

1 month and still no payout.

These guys have a liquidity issue. Their promise of payment within 24 hours of customs validation is false. Beware.

easy to set up but still waiting for payment

I made some shopping whilst in France and left on 18th April. 3 weeks later and still no reimbursement. When messaging Zapptax about it they replied that there was a delay because of tax authorities. I wish they could have communicated better to advise me and give me an expected date of reimbursement. Not sure now how reliable this system is.

Highly recommended

Very easy to use. Excellent support and questions answered quickly. Money was in my bank account within a day of refund being validated.

Excellent support, all promises met

The team behind the app is excellent, and the service meets all expectations: low fees, clear process, VAT refund paid on export of goods ordered from any retailer (including deliveries of online orders) with no requirement to hit the EUR 100 threshold in individual orders, cash received within days of travelling. The app is good (but it might be even better if it was an iPad app too).

Outstanding service

The process is easy with a great support team. Thank you!

Takes way too long and too much effort

Not ideal if you a a high-end luxury shopper.

Store Rankings

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Category Rankings

Chart	Category	Rank
Top Free	Algeria Travel	332
Top Free	Switzerland Travel	441

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Last updated

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ZappTax — Shop Tax Free

VAT refund in Europe made easy