Be aware about the app!
Made a reservation. Wanted to contact the service desk to send me a confirmation about this reservation. Click on reservation on the app, 3 options were pushed on my screen and I add only the option to click ok as I couldn’t cancel them! Once done, I could contact the service desk but I have been charged €200 but accepting these 3 options! I asked to cancel them but they could refund me only €100 due to their policy! Basically I have been charged from their poor product design! The agent from Carla told me that he will passed my feedback to the Product team! I lost €100!