CETTIRE

棒棒的奢侈品购物平台

Ordered some shoes three weeks ago. They said they don’t ship to my address & cancelled my order. Still haven’t received the refund.

Orders take too long, it has been 12 days and not even a tracking number, I keep receiving the same email again and again…. Thank you for your reply. Once completed, we will ship your order and we will send you an email notification with the tracking number. Thank you once again for your understanding. Kind regards, Ashley -- Cettire Customer Care

It’s clearly a scam! In fact, I am more shocked a company like this can call themselves Australian. I ordered a $1500 pair of sunglasses. Needless to say, they never arrived. CS was mediocre at best. Anyhow, this is too high risk for my appetite. Fortunately, my bank will resolve the matter for me.

Best place to order online. And great customer service

Took 2 days to process and just to tell me my order will be cancel due to not being able to comfirm auntenticity. This site is NOT IT! DONT DO IT!

I love it ! The shipping time frame can be better to the USA but I def will keep shopping here

I ordered about $350 dollar they are scammers do not believe on them they only give reply and do not do any thing for you and are fruad

Worst customer service ever they don’t have a number and don’t text back with your money do not shop with them they scam

I would highly recommend ordering from other sites like SSENSE and Farfetch if you expect your purchases to come on time and have things to do. I ordered an item 1 week and 2 days ago (meaning placed order) and was not notified the item was actually not in their stock until a week later. Mind you I definitely received a thank you for your purchase email. Then after trying to speak with customer service, they didn’t respond until 3 days later on a Friday which led to another 3 days of me waiting for confirmation of my choice of refund. Overall this was a 2 1/2 week process. Again if you simply wish to have things on time and as you purchased order from a more reliable site, especially with better structured and more responsive customer service.