Changi App

Can’t sign up as the text fields are blank as I type. Could be an iOS 16 issue or an incompatibility with dark mode. Regardless I can’t sign up so I’ll avoid the app while in Singapore.

Useless App. In transit trying to order duty free delivered to the transit hotel. Only option for delivery is home address and no way to contact anyone for help.

In order to get the Changi point I have to upload the receipt in order to get the point . While uploading the receipt the apps bot Max is useless keep on asking me to login ! I tried it 2-3 times and I gave up . Why make it so difficult ?

Way too much trackers. Load extremely slow

Please stop logging out members by default every time. It makes the app highly impractical to use at the last mile, so have completely given up.

The apps is not functioning during critical time when we urgently need to check on the gate number. Not deserve world best airport title at all.

The IU is difficult to navigate, I can never get to the parking page from the home page. I could also never get the parking promo to work.. had to talk to the Changi customer service multiple times but I never end up getting the coupon.

Tried changing my address for so many times. The app just cannot accept the amendment and keep bringing back to my old address. What is wrong with this app.

Hi, can you look into alternative method to verify for liquid account instead of using Singpass? I don’t even know who owns liquid; how can I just hook it with my Singpass? Moreover it is just a debit card

Account membership ecard appears to be buried within the app. Also - chat not whatsapp linkup doesn’t launch whatsapp to chat to an agent. Please address to make this easier to use.