DB Navigator

I booked on the 7th of June and cancelled it 21st of June still they charged 49€ + 49€ That's not fair! Cancelled so earlier still they want to charge more!

They are very slow. I applied for a ticket on 22nd of April and they deducted money on 22nd of May. Before that I received 2 letters from that they cannot make a contract and their employees said that I should buy ticket from somewhere else. After I bought a ticket from somewhere else they are now deducting money. Money hungry company.

The app is automatically logged out and when I try to login again, the login is not possible. Hence, currently I’m unable to load my Deutschland ticket. This caused stress during my travel. Kindly fix this problem.

The search panel in the app is not allowing to select the origin and destination city.Kindly look into this matter

I have paid around ~400 Euros for train tickets and there was a notification to update the app. So, I updated the app and now I cannot log in to the app anymore. How can an organisation like DB release such a beta status update where the customer cannot even login? Is DB competitive enough to develop an app? Why should the app log you out for just an update in the first place? Can DB at-least do some basic bug testing before releasing an update and prompting every user to update the app? How can a German company be so bad at planning and organisation (train schedules and also the app now)?

Since sometime i was getting a notification to update my app. Now since i updated i am not able to login to account. There is no error message or any kind of information why the login does not work. Such a big organization and i dont know what kind IT team working on such things. I dont know now how to access my tickets now. Simply clueless.

App crashes as soon as it is opened

Highly unsatisfied with latest update. Why the heck user has to be logged out to update an app? Once logged out it’s impossible to login again even with a reset of the password. I have no access to monthly tickets and at the same time would not b able to cancel my db subscription. Admin contact is not available at all :(

New update is missing some features which I was using often in old update. Where is the trip map view?? It was very helpful for us to view current location and know how far the journey is completed and know which route the train is going.

April 26 2023 there was a strike in Germany and the bus , trains which are not running was not updated in db app. People are waiting in bus stops as db app is showing the bus will come..Also some buses even if they are late or running early the db app timings cannot be trusted 70-80% of time.. it’s always cannot be reliable for day today transport..