EI +

What is the point of having multiple steps to go in the shoddy EI app to approve purchases? SMS works perfectly well. The new system is hopeless

Had to go through the process several times before the system was able to authenticate.

Excellent

Very much satisfied

Pretty good Excelent

Sadeghiazhar

You have no email contact address. Your system won’t allow me to add my WhatsApp No. as it is different to my UAE Phone number.

فاشل

Still I feel this app needs to be fixed. geting into close loops or dead end.

Emirates Islamic Bank website claims that from the app one can generate smart pass token once they pressed the 'smart pass' button. I cannot find any 'smart pass' button inside the app. All I see is change smart pass PIN menu. Either update the app or the description in the website please. Often OTP does not come through to overseas phone numbers.