ekar Car Rental

Tha application is easy to use and navigate and i hope if they add a live update on the consumed KM. The cars i tried are new and the customer service were very helpful.

Worst app , I had a discount 50 % first use , i applied it and the rate was half after i end the trip they cut the full amount without the discount , i contacted the call center said it's a problem and we're working on it to solve Unhonest , fake discount , worst seevice , worst app

I had a fantastic experience with the ekar app. Signing up and getting approved was a breeze, taking just a few minutes. The wide selection of cars at affordable prices made it easy for me to find the perfect ride. What truly impressed me was the exceptional customer service – they were incredibly helpful throughout my journey. ekar is definitely my go-to choice for hassle-free car rentals

I have almost 2 months try to create account with no luck I have creat account in another app in one day and receive a car

هتسجل و علشان توثق حسابك لازم تبعتلهم ميل و محدش هيعبرك و هتفضل تصل بيهم كتير و المشكلة مش هتتحل و كل شوية هيقولولك ايام و نرد عليك و لا هيردوا

They are deducting money for non sense reasons to maximize their profits, plesse do not use this app, use UDrive application ekar simply will steal from you

I’ve been using ekar for a while for quick reservations Once i moved to weekly cars, it became weird, cars quality degraded, for two different cars i had to have multiple calls with the customer care while being on the street to cance a weekly rental, it doesn’t make any sense to rent a car and after you entered, you find sth not expected, weird sounds frm the motor, almost broken front mirror And when you are fed up with the service and would like to have a refund the only way is to have it back to the wallet not your bank account, and if you want it back to your bank account there’s a penalty of 200 AED or sth. That’s a desperate way for retention, all the apps in the world return the full amount to the customer. It doesn’t make sense to go to a car for a weekly rental without knowing if the car is full option mid option .. etc, these are just fixed information how hard is it to add it to the app, i had to cancel the weekly subscription twice due to cars not meeting expectations, just add the cars details in the app. Usually the problems with Ekar happens with while you are in the street, so the should prioritize the booking experience to decrease the calls while booking the car, it should be seamless and easy process and you should validate the car to know its status I rented an mg5 2022 and their was a weird sound coming from the motor as if it’s 2012 car model

To cut the experience short. That voice in your head telling you to be cautious before jumping into this company, listen to it. Do not use this app and go to a rental company. Ekar will tell you that they will ‘block’ or ‘hold’ a security fee on your credit card when they actually charge it in full up front, leaving you with a bank call telling you you have outstanding balance and penalties. They will tell you they will handle everything in 1 month when you decide to cancel your subscription, its been almost 3 and no reply. They will be quick to charge penalties but still give you unserviced cars with dirt and damage on them. Absolutely regret my decision on this one, and hope no one has to go through this either.

Good service and easy App never crashed.

I walked a 1.1Km for a car that they can't unlock it. This is how unreliable this app and the customer support level is just unacceptable. A lot of bad reviews here should have warned me but I thought that I can give it a chance and now I know for sure that I'm not going to use it again ever. Thanks for the worst experience I have ever had.