Etihad Airways

Excellent concept !!! UX wow !!! Usability impressive !!! Great job !!!

fast and easy to use. friendly apps

Very convenient access

Ux is outdated, experience isn’t smooth.

Worst airline app I have ever used!!! Takes forever to load specially during check in. Contacted customer service for help through email and never got a reply. What a shame for such a big airline company! Huge improvements needed for the app.

Application is direct and very easy to use without any challenges or issues

Simple, & easy to use app.

Are there plans to get the app working any time soon? It is off for over 3 weeks now. Not possible to check in or manage flights *After the update still no change

Upon check in, i was informed that I am entitled to use the etihad business lounge (silver) Rush my way to Level 4 PAGGS (April 28, 2024 at 9:32pm), unfortunately at the reception I was told that I am not eligible - the lady SPECIFIED that it is only for business class passenger. Good thing I have my credit card, it save myself from the embarrassment and able to access using my lounge key. In Abu Dhabi I was able to enjoy the privilege of accessing the Etihad business class lounge, i wonder why i cannot enjoy the same in my own country.

How you people configured this mobile application its so confusing and so complicated…👎🏻👎🏻👎🏻👎🏻👎🏻