Grailed – Buy & Sell Fashion

Support staff takes days to respond. bunch of fakes on the site. Make Grailed Great Again They Are Slumped Nodding Off Over There.

Attempted to make my first purchase with Grailed. Seller didn’t ship and was a ghost (for well over a month). Customer service couldn’t refund me, cancel my order, or be helpful in any way possible in resolving. A month and fraudulent bank submission later, I’ve gotten my refund. I’ll be deleting the app now.

Sell elsewhere the app’s developers don’t even understand the concepts of time , and when you reach out with a real issue proving there’s a bug/ error in the structure of the app, they will act stupid and reply with ai sounding responses until you’ve got your life to do, and they never end up taking responsibility for the app being horribly contructed. They’re too busy always bugging you with some sale event, instead of common sense upgrades to the app , like making the warning that offer sendercould be non-USA RESIDENT?- For that they use letters 0.1inch size. Good job stupidos. It’s mostly Asian no-name temu garbage that is uploaded to this platform anyway, and a few old worn out designer they put on the front page, they try to make it look like there’s something worth buying here, or installing the app. Worthless, the support doesn’t even speak correct English, or more likely they choose to do broken oxymoronic sentences on purpose, they do it to avoid admitting fault with the app, and that you just get tired of the ai sounding jargon. Apparently shipping on the 7th day and trying to upload tracking right away isn’t actually shipping within 7 days. Who knew ! These lame-os seem to follow some kind of new rules to English!! Lol! Uneducated spontaneous children

Paid $15 shipping for a 4oz beanie big rip off

The amount of stuff they want you to verify is insane it takes a hour just to sign up never deleted and never coming back there

They banned my account, I’m not sure why!? I posted my Travis Scott Jordan 1 and let them authenticate it to assure was selling a real item. I provided more pictures for them, they end up saying they are fake even though I bought them from the SNKRS APP. I wrote a request to get help in their help center and in that request I added proof of purchase, not even a few hours later my account is BANNED.

I bought a item from a seller on grailed and the seller never shipped reached out to grailed support multiple times and they never emailed me back nor gave me a refund

The app won’t let you proceed unless you follow brands. I don’t want to follow any brands. So annoying. It’s useless.

App was great, favorite rare clothes and misc items marketplace, easy to use, good selection and sellers. But now I can’t even use the app unless I install ios16. I’ll take my business elsewhere.

Just updated the app and after searching and clicking on a listing, the screen will just freeze. Please fix. Cant buy anything.