From greatness to worst
It was the best site and I was a silver and gold member through the years now after they merge or sold the became the worst and there prices are the highest From that time I stopped all reservations through them
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4.8 von 5
762 Bewertungen in Jordanien
It was the best site and I was a silver and gold member through the years now after they merge or sold the became the worst and there prices are the highest From that time I stopped all reservations through them
Useless
The old version was better than this one It was easy , simple, clear More informative
I arrived Amsterdam and i had reservation in a hotel but when i reach the hotel i found it fully booked and no body refund me the deducted value
I get a coupon last year and when I tried to use received a notification that it has been expired, i am wondering because we received the Hotels.com CEO Email that all gifts and discounts during the pandemic has been extended for one year , really strange and making me not satisfied
جيد جدا
They even helped me to refund back a non refundable room rate because of political issues at the destination hotel, very great service, cannot be more happy of the service
Hotels.com has the best costumer service ever! Specially the ones who helped me solve my problems angiela, Michelle, Angelica and Jerome! Very recommended!
In last month I have been in radisson red Glasgow an I was disappointed and 2 days ago I have been in radisson Park inn Solna (Stockholm) And agai I was disappointed. It’s written to be 4 stars but actually it should be only 2 stars for the price Breakfast was okay. personal were kind but rooms are old and poorly equipped You don’t get what you see in the website
I used the application to make reservations. Onetime, I made a reservation. When I arrived the hotel, the hotel refused to process my checking in because I was single. When I booked the hotel, it was not mentioned that single with residency cannot check in. I called the hotels customer service, they said that we’re sorry and payment will be refund. They did not care I was in my destination without hotel reservation.
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