Justlife (Home Services)

Booked a massage appointment for 5.30pm. It is now 7.55pm. With no communication from the company in this time, I have now been told the therapist has been waiting all this time at the previous location for the driver. The only compensation they would provide was 30dhs. Extremely unprofessional communication and company.

Gooooooood

She is smart and soft in handling muscles stresses and irritations

I have ordered an Electrician Handyman to change the thermostat of the Air Conditioner in my house. The handyman arrived late, checked the job and told me that he will go out to bring a tool and come back in 30 minutes. He never came back. I opened a claim on JustLife and I want contacted the next day promising that they will send someone else. Nothing happened. Since then, I was reaching out to Justlife on daily basis and they were always promising me the same without anything happening. I have asked for a refund and they did not process it yet. Their service people are not reliable and their customer support team just buy time without helping customers

There was a missed service and they charged me the fees, I raised a ticket through the app but no response, and I raised again and also no response. So now I don’t trust them what if something more serious happened, no one to speak with

Justlife has a bad habit of canceling your appointments less than 1 hour before the start time and when you call customer support, they are absolutely useless and say that it’s your fault because you should’ve called earlier. How should I call earlier when you just canceled my booking? They also reschedule your booking at their own convenience without your consent and no notice! Completely unprofessional and would not recommend working with them.

They are wasting your time, I scheduled with them 3 times in the past 6 months 2 times they never showed up and called 30 minutes later to tell me that my appointment will be postponed for 3 hours. It's the most unprofessional thing I have ever witnessed. If you want to save your time and money, stay away from these amateurs. And the cleaning that I got from them one time, it was mediocre. I scheduled for 2 hours the lady finished in 1 hour and the dusting and wiping was not done properly. Most unprofessional business out there.

I have made a cleaning service 1 week before the cleaning service and received couple of confirmation emails & messages and the amount was deducted. However, they cancelled the service exactly at the same time of the service. The cleaning service was at 1pm, the cancelled at 1 pm. I don’t recommend them at all, especially if you’re a working mom & you have strict time and schedule. 0 professionalism

waste of time and money

Service is very bad in deep cleaning and electrician services with poor customer support and lack of transparency. I reported missing items even. Never again