Liv Bank

Comfortable

i’ve been trying to open an account but the app keeps on telling me ‘ sorry we can’t provide your banking needs’ and i’ve tried contacting them countless times but there’s been no response and i keep getting ignored! it’s very frustrating because they said they are available 24/7 but it’s false and outrageously deceiving!!

Each time I upload my Emirates ID and proceed, I get this error message “Hi there! We are sorry we cannot serve your banking needs.” Could this be because I’m Nigerian or what ?

This app never proceeds beyond emirates I’d upload for me. Every time I try it always says pls try again. Could it be because of my Nigerian Nationality or what? This is saddening

Have been trying to open an account more than 10 times they will be showing sorry we can’t open your account at this time 😔😔don’t knw why

I’ve been trying so hard to get a card but every time I login and put all the necessary information it says, “sorry we cannot open your account by this time”. Every time!!! It’s really so frustrating!

I don’t like the new app kindly I want a preview version of 4.0.0

To be honest a simple fund transfer to my own account took 2 days. I dont understand why are we still living in older ways of banking. The app doesn’t have any customer support unless you actually call them and to my wonder they dont have any solution for it except to wait.

Yesterday my card was block because of a small transaction I made online. Since then, I was trying to get support from the (Whatsup chat pot but I receives this message: Dear Customer, our chat service is currently closed for Prayer & will resume by 2:00 PM. We will be closing the agent session now. Please type # to return to Main Menu.).. Imagine!! Their chat pot is “Praying all the time”. The Chat pod in the App is even worse..

I change my bank account just coz they don’t have customer care may if they have it’s very difficult to get in touch with them. I change the bank then my problem solved.