Horrible customer service
I used to love UO but after a recent issue with my order I won’t be spending any money there anymore. After telling me a package I hadn’t received for almost a month was reshipped, I reached out again just for them to tell me it was refunded. If I hadn’t reached out I’m assuming I just would’ve never received the package or refund as the refund was given the morning I messaged them again. Very disappointed with the customer service of this company.