Urban Outfitters

I used to love UO but after a recent issue with my order I won’t be spending any money there anymore. After telling me a package I hadn’t received for almost a month was reshipped, I reached out again just for them to tell me it was refunded. If I hadn’t reached out I’m assuming I just would’ve never received the package or refund as the refund was given the morning I messaged them again. Very disappointed with the customer service of this company.

I love buying things from uo bc they have so many unique pieces but the store locator is constantly buggy, there are often promotions when you purchase through app but the in-store pick up option seems rarely work out for me since I couldn’t locate any store nearby…

love

Après plusieurs années d’achat chez vous, je suis déçue de voir que vous faites qu’augmenter les frais additionels. Merci!

Www

in-store stock is almost always inaccurate… also, why can’t we view reward activity anymore?

the app is decently easy to use, i just don’t understand where to go to review things.

love it, always has great sales

Love it!

There’s nothing wrong with the app but it would be better if UO restocked the dark brown colour Lacey Bows bedding PLEASE PLEASEEEEEEEEEEEE