Great app, great customer service
Ordered 3 pairs of glasses from WP over the years. Love them all! Whenever I need help, a live representative is quickly answering my questions via call and text. Thanks WP!
Ja, Warby Parker ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
🤔 Die Qualität der Warby Parker-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.
Warby Parker ist kostenlos.
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4.87 von 5
294,850 Bewertungen in Vereinigte Staaten
Ordered 3 pairs of glasses from WP over the years. Love them all! Whenever I need help, a live representative is quickly answering my questions via call and text. Thanks WP!
Not sure if you stopped fully testing your last 2-3 mths releases but the bugs are horrible. If I didn’t like the glasses so much I would have gone somewhere else. Am on the latest iPhone update, 14, latest WB release and took 15 tries over 5 days to get order to go through. Now PD measurement and adding of PD is not working. If I see that drop in ice cream oops message again I will scream. And, the chat feature looks disabled. Texted and the return text asked me to call in. If I wanted to call I would have called in earlier. Please please please fix your tech and processes.
I an interested in the Scott Finnegan collection and was wondering if it’s going to be back in stock.
I’ve always been afraid to order prescription glasses online but Warby Parker makes it very fast and efficient! 10/10 experience
Editing options for an eyeglass order hard to use. Not obvious what's been selected an what isn't especially upgrades. Can't delete old prescription on file. Fingers crossed the new one will be used. Finding limited choices for frames so I just ordered the same as I had.
Ordered two pairs in store. One was delivered just fine, one was ordered by the tech or made in the wrong color. Replacement pair was somewhat concave so they bent away from the face and don’t stay on.
The glasses are great. I bough a second pair. However here’s where the problems started. Paid for expedited shipping as I need glasses to work everyday. They sent the first pair with the wrong prescription. Called them to get them replaced, it’s now been 10 days after the second order and their 6 business days expedited shipping seems to be workin wonders. Went through there text message customer service and received 0 answers so I call instead and they promise to call me with an update immediately, waited and no call came. Decide to call again only to find out they lost my second pair of glasses and decided to order a new pair without letting me know. I had to call them to get an update. TERRIBLE SERVICE!!!
Extremely helpful, great frames and allowed for me to see what types I like without spending hundreds of dollars.
Come on, it’s not that hard given the tools Apple makes available.
Tried the free home try on kit. Worth while to get the correct width. Ordered several rx glasses with transitions. Very happy with product. Bought a couple sunglasses. Shipping was delayed but after contacting WP they expedited the delivery. Again very happy. Good product and good service.
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