Payment deduction
Resolved
Ja, Pilates Home Workout ist kostenlos herunterzuladen, enthält jedoch In-App-Käufe oder Abonnements.
⚠️ Warnung: Mehrere Nutzer der Pilates Home Workout-App haben Betrug oder Täuschung erwähnt. Untersuchen Sie die App gründlich, bevor Sie sie verwenden.
Pilates Home Workout bietet mehrere In-App-Käufe/Abonnements, der durchschnittliche In-App-Preis beträgt 449.99 R.
Um geschätzte Einnahmen der Pilates Home Workout-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
4.4 von 5
582 Bewertungen in Südafrika
Resolved
They lock an automatic renewal without an option to cancell, be aware
Not only was this product massively disappointing in terms of what I was expecting- one has to choose to be reminded about the auto-renew rather than it being done as a courtesy to the client. Once the auto-renew at full rate kicks in, the complaint results in the T&Cs being thrown at you and instead of a money back guarantee you are offered a “full year” of grandpa exercises instead. It’s all very scammy.
Good start
Cancelled but still deducting from my bank account
I did not use the app much but was caught by an auto renewal which was hidden in fine print. The charges escalated more than three times the rate of the initial month and all pleas for a refund were refused . Horrified and would not recommend this app to others
I paid a special rate on your Facebook ad, downloaded the app, went through the whole process of answering all the same questions again, only to find that I have to pay again, this time a much higher price. Ripoff. Thanks but no thanks.
I purchased the special and paid but I have to pay again when I downloaded the App. The sign up process was explained and I was able to access the App. I am enjoying doing the exercises.
I am really unhappy with this App and the customer service. I have only subscribed to 1mth subscription which which did not have an auto renewal. I didn’t even use this app. I have requested a refund of R641.70 as this was taken from my account on the 18/12/2024. The support does not want to refund the money back to me but they offering a year free, which I am not interested in. This is the worst service that I’ve received!
So far, I’m enjoying this app. It’s a great motivation to get me back into movements.
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