Blink Fitness

I’ve been a member of blink for 2yrs and always checkin via my app. In just the past month it logged me out and said because of system update to fix bugs I would have to reset my password and to check my email for a temporary password. After several attempts I never received an email and continue to not be able to login and use my app. I reached out to customer service but they had no answers. Currently have to stop at counter to give my information to be let in to workout. Not ideal.

Almost every other day I’m logged out and have to sign back in. I go to the gym when I get up in the morning and usually have to waste a minute or two signing back in. It used to just keep me logged. Go back to that.

I literally cannot sign in as a guest anymore. I enter my email and nothing happens. I’ve talked with the front desk multiple times, and they’re aware that other people are having issues but don’t have a solution. I also tried adding myself as a new guest again under my gf’s (who is the member) account, and the instructions I receive in my email to sign in are outdated. I have contacted support as well, and they were not helpful

Ever since I have been going to blick, I’ve loved the way the workers treat their members. Also I’ve never gotten just when I was skinny. Really appreciate what you guys do!!

For the past month I’ve had to log in EVERY day I use the app to check in with my barcode. Also, I would like to have a section that has the gym hours. Nowhere in the app have I found my specific gym hours. It would be nice if they had the gym hours along with specific hours for holidays. The app is standard to most other gym apps that let you check in with a barcode and view gym capacity every hour. It also has workout plans that are nice and convenient to follow.

App only keeps me logged in for a day or two. I constantly have to log back in every time I open it so I can check the real time capacity.

The old app was way better. Why do I have to re login every time I open the app.

Updating my review below: Some of the previous bugs have been squashed, but now, like other users have commented, the new update keeps making me log in each time I open the app, which is unnecessary. On a good note, I still enjoy the ease of tapping my barcode when I enter the gym and I really like the workouts, especially the treadmill routines. **** I’ve contacted tech support multiple times and each version update fixes one thing then stops another feature from working. Sometimes the app just opens to a complete blank screen upon launch and stays that way. I really enjoy looking up real-time gym capacity and love the spin or treadmill workouts, but these don’t always load properly or at all sometimes. The workaround is to delete and reinstall the app but it’s a near-daily issue, so I’ve kind of given up using the app at this point.

App used to be great, did what it said on the tin, no fuss Lately, since I updated it, every-time I try to go to the gym I have been logged out and have to log back in to scan myself into the gym. Very frustrating first thing in the morning.

When I get logged out of the app (which seems to be once a day) I can’t sign in with the correct password. I end up having to create a new account because resetting the password yields the same result.