Eurail/Interrail Rail Planner

I am currently traveling with the ticket QR code gone missing and the customer service auto reply mentioned it will take at least 48hrs to reply.

Useful app, but the user interface could be a lot more friendlier. I would rate it as mediocre with no WOW factor at all...

First time ever to use this app. This would be very much helpful to ease our journey. Love it 😘

It would be a great app if it wasn’t for the serious bug of somehow putting plus one day on certain train routes that most certainly do not take one day, but only a few hours. It throws off the entire planning and rendered confusion. Fix this bug now!!!!

This app is made by people who have no idea of how a user sees it, including this rating page, where I had to try a few times to get from the title to the review. Booking a 5-day trip was insane as I didn’t know how name it and how to include a 2nd person. The pdf with instructions covered only the paper booking. Each time I had trouble finding the current section and the tickets. Maybe I am a dummy but still I am a customer.

App is glitchy. When trying to plan a trip, the search results will display as one day but when you click on it, it goes to the previous or next day instead. Also, some train routes show as more than 24 hours even though they aren’t. This causes problems with activating travel days for the rail pass. When trying to activate the pass for a train in an existing trip,it just kicks you out to the main reservation screen without giving the QR code for the day. Can’t buy seat reservations for some trains, but they are available on other websites. Why doesn’t the Eurail organization have access to all seat reservations? At least the ones that can be bought elsewhere online. Overall, the app needs work.

I’ve been surprised by how easy this app is to use and navigate. Well thought out and very user friendly.

The app crashes and loses your pass at the wrong moments, requires perfect internet to work well, has way to many steps that you have to take on other platforms. The rail pass is a joke too as all the high speed trains drastically limit the number of seats for pass holders to ensure your pass is quite worthless. All good trains also require significant reservation fees on top. Avoid.

Painful

There are too many train strikes and cancellations in europe for this pass to be worth the cost. You aren’t even updated when your train is cancelled and you end up stranded in a random country. I recommend just bussing around abandoning the train travel.