La mode de luxe chez FARFETCH

I ordered sunglasses on 21st of December, with the delivery date of 27th of December to 30th of December 2024. On 27th I received an email that my glasses are finally on the way ON THE DAY OF THEIR SUPPOSED DELIVERY DATE - they were supposed to be shipped already, not just sent. New delivery date is January 7th, which is NEXT YEAR. Dear Farfetch employees, I believe Farfetch considers itself as a premium brand seller and charges for shipment within EU - then why the shipment is so bad? I received an email from your side that there is some issue on the side of logistics, but why it should bother me? It’s your responsibility to deliver item on time, as you write delivery date in the app. You are responsible for your logistics, not me. It took you a week (from December 21st to December 27th) to simply send item that was in stock. You charge 12 euro for a shipment like this? Since I bought these glasses as a gift for a NY, your inefficient work ruined the gift.

🫵🏻🫵🏻🫵🏻🫵🏻

Педерасты

I bought sometimes different things, everything was cool and once decided to buy an expensive bag but when it was delivered I just got an empty box, in a few days support answered me that they can’t do anything here and they close the case. Later I found tons of stories like mine and almost nobody couldn’t do anything so don’t buy expensive things here if you don’t want to lose the money

It is not possible to change the delivery country in the application. When changing the country, you need to create a new profile. This is a great idea!!

В нашем регионе не работает. К основателям вопрос - вы действительно думаете, что простые граждане как-то влияют на ход происходящего и блокировка россиян что-то решает?😅 Вы наказываете по сути сами себя, лишаясь львиной доли пользователей и покупателей.

А почему к Израилю это не работает как для России, почему им не перекрывают

Terrible customer service

Хороший магазин, правда периодически что-то глючит, сейчас не работает сортировка по размеру в обуви. Поиск из-за этого затруднен

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