Fidelity Bank NC/VA Mobile

Great service always!!

Lately the face ID fails to login after maybe one successful login. At least they enabled pasting into the password field.

A company with as much money as fidelity should keep their app working as well as a local credit union. Over the past few months the app has been down considerably and for a large bank that is condensing offices they should have better online presence and presentation.

This app used to be great but now it crashes immediately upon opening. I even uninstalled and reinstalled in hopes it would fix the issue, but it still crashes every single time 😞

I appreciate the friendly and personal approach of the staff. They help me a lot! Thank you

This is the best feature for me at this time.. being out of the area and still being able to deposit a check to my acct. is so helpful to me!

We love Fidelity Bank for our business and personal banking needs. We haven’t been in a bank since we switched to Fidelity. Easy and fast!

Great app very easy to use.

This app worked okay when I first downloaded it about 6 months ago. It was a little buggy but still worked. It is the most basic app that I have so I would expect it to function without too many issues, but in the last few months it stopped loading from time to time and now it will not load at all. I have a white screen when I click the app and if I wait too long it acts like it’s freezing my phone. I keep a really close eye on all of my bank accounts so this is REALLY annoying. I have an iPhone 11 and none of my other apps are having any issues. Just this one.

Purchases affect available balance hours/days after purchase making me believe I have more money in my account which leads to outrageous overdraft charges even though when I signed up for a checking account, I stated I wanted to have the purchase be declined instead of going in the negative & accumulating overdraft fees. Horrible app/horrible bank.