GCash

Scam app. They take your money before verification and then reject to verify and refund. As a foreigner I registered, deposited money and then it required verification to use my money. Verification only for the residents. So I’m not able to verify. They reject to provide refund. Even they took my money easily without verification. Scam!

My ticket number is 77031978 . They can’t review and make verification of my profile for 3 weeks already after I provided for all documents they asked for

1. It’s not possible stop receiving their spam messages (sms and email). 2. There’s no support at all. They use biometrics, but they cannot verify you as their user. 3. Promo-promo-promo. Do you really think people like it? 4. If you want to retake your photo - start over 🙈 5. Does anyone like this app?

This was one of the worst support experience I have ever had in my life so far, I ordered Gcash mastercard to my apartment and paid for it more than 10 days ago (guys from lazada deliver heavy parcels just in a few days I am in Pampanga) after that I contacted the worst support ever, support guy who's name Raver D. has been reply to my messages very slowly, more than just 1 day, he has been asking questions that doesn't make any sense and in the end he closes my ticket saying my card has been delivered to Jonathan Banaag, but damn what's wrong with you? My name isn't Jonathan, isn't it obvious? I have been waiting for more than 10 days, I paid for the card in order you guys deliver my card to some stranger with all my personal information? really? and after all of that this guy closes my ticket as solved. After this you can make your own opinion about how your support works, and saying it was worst I didn't joke. And as it was your mistake I expect you to solve it ASAP, and how courier delivered my card without calling me a single time? how this works???

Lalong pinaghigpitan ang gcash ngayon

My relative found a great deal on Facebook Marketplace, but the seller was too far away. They agreed to use a courier service with a payment guarantee (possibly GInsure with GCash) before sending payment. Unfortunately, after receiving the payment, the seller and courier block my relative. Despite filing a police report and following all GCash instructions, they haven't received a refund.

i have strong signal, already restart my phone, refreshed everything but still there are days i cannot receive otp.

Customer service is trash. Submitted a ticket but no response. Verifying my acc is still on going and it's been a month. Gcash what is this???

at first it was just smooth the transactions and etc but then after I paid last month for my loans I cannot open my GCash the next day. And it was frustrating because it says that I need to use the face verification and I tried several times. And it is not working that’s why I tried to submit a ticket and still it says error or it’s disabled.

Fix your app. It was already good but this app is retrogressing.