GCash

Scam app. They take your money before verification and then reject to verify and refund. As a foreigner I registered, deposited money and then it required verification to use my money. Verification only for the residents. So I’m not able to verify. They reject to provide refund. Even they took my money easily without verification. Scam!

My ticket number is 77031978 . They can’t review and make verification of my profile for 3 weeks already after I provided for all documents they asked for

1. It’s not possible stop receiving their spam messages (sms and email). 2. There’s no support at all. They use biometrics, but they cannot verify you as their user. 3. Promo-promo-promo. Do you really think people like it? 4. If you want to retake your photo - start over 🙈 5. Does anyone like this app?

This was one of the worst support experience I have ever had in my life so far, I ordered Gcash mastercard to my apartment and paid for it more than 10 days ago (guys from lazada deliver heavy parcels just in a few days I am in Pampanga) after that I contacted the worst support ever, support guy who's name Raver D. has been reply to my messages very slowly, more than just 1 day, he has been asking questions that doesn't make any sense and in the end he closes my ticket saying my card has been delivered to Jonathan Banaag, but damn what's wrong with you? My name isn't Jonathan, isn't it obvious? I have been waiting for more than 10 days, I paid for the card in order you guys deliver my card to some stranger with all my personal information? really? and after all of that this guy closes my ticket as solved. After this you can make your own opinion about how your support works, and saying it was worst I didn't joke. And as it was your mistake I expect you to solve it ASAP, and how courier delivered my card without calling me a single time? how this works???

Unstable and buggy, a product of a developing country..

App is not reliable. Doesn’t connect to your US bank and Western Union remit does not push through. Support is also non existent.

Can you remove the automatic switching to Apple Keyboard when typing details? It lags too much when switching from using custom keyboard. We prefer using a custom keyboard. Please fix as it causes delay when sending money.

I sent money from gcash to my bank account, they deducted the money from my gcash but i still haven't received it to my bank. The money is for emergency, i tried to send a smaller account it sent right away. I dont like that they dont take it seriously. Its been 3days now

Many errors

Gcash login stopped working on day two. Rejecting login information and account recovery. Money inaccessible. Support Site is designed to reduce number of Tickets customers can submit by obfuscating how to even accomplish the feat… Effectively stole money by appearing to work and then refusing service to foreigners soon after.