GreenMobility

Overall great service, the app is stable and easy to use, but there is one very annoying issue. When starting a ride the app is supposed to ask you if you want to pay 3e extra to reduce the deductible in the insurance. This is a great option, but it is never shown on my phone. The pop up (or whatever it should look like) is simply never shown and the car is unlocked straight away when I swipe that “Unlock” slider. So every time I pick a car I have to call the support, sometimes waiting for tens of minutes in the wind or rain of our beloved Nordic spring (😅), and every time they add this 3e extra insurance fee to my booking manually (kudos to them). Would be really-really great and appreciated to finally be able to enable this option just by myself (or maybe even enable it once for all the rides in the future).

Advertised 0.15c/min. Used for 111 minutes. Got a bill for 204e instead of 16.65e. Scam.

So easy, fun and worry-free. What a nice way to travel!

Whenever I try to start my ride, I get prompted whether I want to purchase extra insurance. If I select No, a lot of times the car doesn't unlock, if I say yes, it usually works. This means that I end up wasting time trying to click no fast enough after swiping to unlock in the hopes that it takes effect.

Man burde kunne gemme noget af den resterende pakke man har købt

… Becaus eit is just impossible to delete old payment methods, update payment settings and force pay invoices. Every single time I use green mobility I have to go through the most annoying process to eb abel tonus wit again as my profile gets blocked after every single time. It is blocked as the app always tries to take money from some old card that I don’t have anymore, and so I can’t us the app until I get it sorted. However it is impossible to delete old methods, it is not clear how to set default methods and even when I do set the correct payment method it is still not possible to pay. I hate this app! it’s the absolute stupidest, iser unfriendly piece of garbage I have ever used.

The app only shows vehicles on the map, not what kind of vehicle it is. That is not very clever, to say it nicely. If you’re looking for a certain type of vehicle, good luck. The app will show you the nearest 20 or so vehicles, nothing more. Then you go to the map and start looking at random. Sometimes, you press one vehicle to see which one it is, only for the map to zoom in and reveal it was actually 3-5 vehicles parked close together. And you can’t see what a certain vehicle type costs without finding one first. Ok, let’s say you finally found what you’re looking for or decided to rent one of those annoyingly humming Zoe cars. What does it cost if you’re not paying a whopping 5.50 DKK per minute? Oh, you need to buy an hour package FIRST… I hope the developer was cheap because the result is absurdly poor. If you want to know how to make a good and user friendly app, look at ShareNow.

Brug “M2mvAnA9” ved oprettelse og få 30 minutter gratis at køre i! 🚗 Bilerne fungerer upåklageligt, og appen er nem at bruge.

Jeg kan se på jeres bykort at den grønne linje løber langs Vestre Ringgade og gik derfor ud fra at jeg kunne parkere bilen i Åbyhøj. Dette var ikke muligt. Jeg skulle til et vigtigt møde i Gellerup og måtte desværre melde afbud på dagen fordi jeg ikke kunne parkere bilen i Åbyhøj. Jeg forsøgte at parkere den i Digterparken, villaveje og nede ved Fakta på Silkeborgvej. Alle steder måtte jeg opgive da den grå boks med “you need to park outside the No-parking area” kom op. Det var en frygtelig stressende situation ikke at kunne komme af med bilen igen og jeg måtte droppe mit møde på arbejde. Meget utilfredsstillende. Det hele endte med at jeg måtte køre hjem igen og betale for leje af en bil som jeg ikke kunne bruge til andet end problemer. Øv

Bad onboarding