Indigo Neo (ex-OPnGO)

Real thieves , booked a parking in Paris at Vendôme . The system did not recognize the number plates, and QR code also did not work! Had to take a ticket and pay full amount for the parking. And OPnGO also has withdrawn 40 euros from my card. Customer servise does not answer to my emails... last year there were no problems , but this year it’s awful, and no one answers!! Do not use this service if you do not want to pay twice!!!

Would give it a zero star as it doesn’t recognise the car park code that it gives you! I’m in Canada but the car park is in Germany…great help not!

App won’t accept card details, keep trying to input and never appears

Aucune alerte lorsqu’un paiement n’est pas passé. Aucun retour, aucune aide. Je me suis retrouvé avec la voiture bloquée au parking.

👍nice

Does not allow to change a booking

You’re charged for registration! If you are in France and you want to pay the parking it shows you that you should pay 1€, be sure that you will pay at least 10€ and you never get back them. No customer service will help you. They tell you that in 7 days you receive back- it’s just a HUGE LIE! Avoid it!

Yesterday, I was in France for the day. I parked and paid for just about 3 hours as I had a job interview. PAY BY PHONE wasn’t working so I decided to go for OPNGO which I’ve never heard of. Registered my MasterCard and paid for €2,70 which appears on the app. However, when I checked my bank account there was a €1 transaction and another €20 under the OPNGO name as well. After speaking to the customer service department, they told me that it wasn’t up to them but something to do with the “Mairie”. Lastly, on my bank account I do not see any €2,70 transaction on top of the €21 about to be debited from my account. You owe me €18,30!!!! I’ll make sure to delete your app after getting my money back.

Il n’est plus possible de changer la carte de paiement pour le passage automatique aux barrières. Cette fonction était très pratique lorsque vous avez une carte GR pour les parking liés aux déplacements professionnels et une carte visa/mastercard pour les déplacements privés.

Jamais vu d’application aussi nulle ! J’utilise aussi EASY PARK simple, convivial et bien pensé. Ici, tout est incroyablement mal ficelé. Changer de ville nécessite des tas de manipulations, je ne peux pas modifier ma carte de crédit … Franchement, je me demande qui est le développeur de cette application minable !