Sharaf DG

Супер

Extremely annoying ads, way too much!!

I recently got a refrigerator and after only 3 days it stopped working I called for a fix ( 3 days after purchase) the customer care after hours of trying to speak with someone told me that its not even into 15 days so we will call you back. The next day i reached no one gave me a clear answer. Weekend came and later on i called them another time, They told me sorry you have to bring the refrigerator to the closest stop and usually check up takes 10 to 15 days. Only 3 days after purschase i had to wait 15 days for them to chevk whats wrong without even refunding me or giving me a replacement. Really extremely disturbing behavior

Guys, don’t believe that they they have immediate delivery if u opted for store pick up, I placed the order cause of the immediate delivery, when i called them they told me the item is not available and we have no stock, its been a day now and i am chasing them however its useless call center and whatsapp chat .

Worst customer service ever

Waisting time WhatsApp service and useless

Customer service representatives not aware of terms and conditions and misleading with wrong information.

التطبيق جيد ولكن يحتاج ترتيب الأيقونات لسهولة الوصول للطلبيات وتكون واضحة في الشاشة . شكرا لجهودكم موفقين

Very bad customer service and handling of the complaint. It was not professional. They sent a technician to deliver an electric cooker, and he installed it himself, even though Sharaf DG does not offer installation services. He installed it incorrectly, which caused the electricity breaker to go off in my apartment when I used the item. Thankfully, the socket did not burn, and nothing else happened to me. Sharaf DG hires uncertified people to install cookers, and the technician installed a plug without my permission.

U should change u r return policy from 7 days to 14 for mor