Sharaf DG

Супер

Extremely annoying ads, way too much!!

Bad customer support

We purchased all our kitchen appliances at Time Square store to be delivered to our new house. We were unpleasantly surprised on the delivery day that only the washing machine was sent which unfortunately was defective and had to go back. Contacting the salesperson, I found that they failed to coordinate, but he assured me that the rest would be delivered altogether in 2 days. After following up on the second day, we were told they were too busy to deliver that day, and we had to wait another day for the cooker to arrive. The worst part was that after the first failure the salesperson not only did not update me, but also stopped answering my calls/texts and left us in the dark.

Syed from support system is not able to give clear answers and doesn’t reply to the messages even when the message says that they reply within 1 minute.

Don’t do business with them! Eagerly took my money for a major appliance purchase. Rearranged our schedules to receive item. Called their toll line to get explanation. Waited on hold too long only to hear they were out of stock of an item that till now shows it is in stock online. We will see if I get my money back. Avoid!

If there is less than one star i will give it, they mentioned some add when you used it they come no there is a minimum charge, and with delivery here come the worst experience you can live they don’t respect the schedule and more than this they call you after Midnight for delivery you imagine only to put that they have called you with no response, even you complain no one will take care about you just share automatic response and almost of agent in customer service have same response for everything

The application did not work , just loading and don’t work on

Nice

Great store of UAE