t:connect® mobile

This would be a great app if it worked. Moving to the G7 has been horrible, I miss the graphs that loaded properly on the G6.

Looses data on graph frequently! Have to reload the app all the time. It’s so frustrating. I didn’t have this problem with the G6 but the G7 stops working all the time. Still rather have it than not but wish it wouldn’t do this so often.

If you have small children this is not the pump for you. The stupid long tube gets caught on everything! There is not one place I can put this thing that it doesn’t get hung on something or my little ones try to pull it out. I hate having to refill this thing because of the whole process it takes. It’s never just an easy fill. The cartridges don’t always work and then I have to fill another cartridge and pray that that one works the updates that I didn’t know I had to do can’t be easily done for me. Because I can’t find the cord to my computer and I use my phone or tablet for everything I need now. I can’t update it to the Dexcom 7 software because it’s just not that simple nothing ever is. Now I can’t get my doctor to refill my prescription that Byrum or adapt health needs to get my supplies everything is always a cluster f I do not in anyway shape or form recommend this insulin pump to anyone it’s garbage

Back in January I was having problems with the app draining my pump battery quickly like many other people. This was due to some sync issue that was eventually resolved through app updates and a pump software update. Recently I have started to notice the same thing happening again where my app will be missing a whole bunch of data and my pump battery will drain 30-40% in a single day. Not sure what has changed but can we please have some stable solution that doesn’t get messed up with app updates?

For some reason it’s not always documenting, meaning I have to go in several times a day to redownload app to see what’s been happening with insulin and pump functions. Inconvenient

I have had to delete and reinstall the app at least three times because it keeps draining the battery in my insulin pump. It goes from 100% to 40% in 1 day. This was also upon the advice of my doctor so apparently this is a known issue and they have yet to resolve it.

Since I switched to the Dexcom G7 the app has not worked well. It stops updating the data point so you can’t see the trend. It looses connection to the G7 frequently. The app worked great with the G6 sensor. I may have to switch back to the G6 if the app can’t work with the G7.

Not seeing any helpful upgrades to software to improve connections and battery usage. (My recent complaints mimic others so contacting by phone or email will only make me more unhappy) Likely need to remove this program if not improved soon.

I am so tired of having to unpair/uninstall/install/repair my pump every couple of days. This is the last thing we need in our diabetic life is the constant battery drain issue. You claim you fix it and if anything it’s worse now than it ever was!!! I never had the issue during the original “issue” but now I’m having to do this process once or twice a week

This is for my 10 year old son. If I try to turn on any general iPhone restrictions at all, the app will be deleted. What are the developers thinking, or not thinking?