Bravofly

I Booked my family tickets with Bravofly by paying extra with full flex which means if you cancel you flight for any reason you will get 90% refund or credit my grandma past away I notify Bravofly to cancel my flight 2 weeks before my departure date I have all the prove they only refund me $889 after 5 months of $3600 please don’t use this company to book you flight it’s completely scam .

I submitted a change of date for my flight 4 days before the day. They got back to me 1 day before my flight and said “Sorry you cant make changes 48 hours prior of Flight”. How can i change it if they dont even reply until the last minute. Avoid this company. I told them to send me an email instead of a call yet they called whilst im overseas. Please at all cost avoid this. Especially with Operator DIONIS veryy rudee, no manners and 0 customer sevice indeed

Bravofly is an excellent broker to deal with. Communication and service

Please do not book any tickets of this website They are doing scam When they get money then after nothing they will do for you They are doing scam only scam Please be careful Book tickets directly from airline website only

Tricks you into going flexible at the last minute

Once you done your booking you not gonna get any confirmation and if by mistake you want to modify your ticket no one gonna be available for you to help..

What ever you doo DO NOT BOOK with these. They will take your money really fast won’t provide intinary customer support don’t exist even your emails will bounce back total evil scammers why Apple allows these on there platform is beyond me ???

I would score negative point if have. they jsut destroyed my plan，unable to confirm my booking but still sale the tickets. worst APP ever.

One of the worst customer service experiences I have had, if you could choose no stars I would! The Online chat bot does not help in the slightest, when you do get through to a person online help is minimal and I have tried several times. The number provided on the website is only automated and does not put you through to a customer service representative, the only option for that bring you to an automated message saying customer service is closed indefinitely due to COVID. Advice to all : DO NOT BOOK WITH BRAVOFLY

They are kind of scammers, dont ever book flight with them from anywhere if there is chance of cancellation. Their cancel plan is worst you will ever have. 800AUD was the charge I had to pay for cancelling my ticket and remainder is paid back in stupid voucher. What is the point of refund then?