i love shopee
this is a great Online market place ever i am shoping in singapore. they never sell a bad or use less item. but buying before you should be cheak...thats all🥰
4.73 out of 5
115,599 ratings in Singapore
this is a great Online market place ever i am shoping in singapore. they never sell a bad or use less item. but buying before you should be cheak...thats all🥰
Used to have superb customer service. Contacted customer service agent who had given assurance of a refund and that shopee will follow up, etc, but was surprised to learn the refund did not happen and subsequent engagements with the team were fruitless citing “policy” and that they could not do a refund etc at their end. No customer protection at all.
please fix, i want default shipping to HOME address instead if a too far collection point
Trashy listings are promoted to me constantly among the ones I actually do need to see. There is no way to hide them or stop them coming, including ugly ads for skin condition remedies and women’s personal products. This lack of option for hiding ads I have brought up time and again in feedback but no effort is made by Shopee to correct this flaw. Also, the types and numbers of promotional notifications have increased. Still, no way to block them is provided in settings. What I really do not like, is that random sellers whose products I once added to cart can start sending promotional messages in chat and the sellers have to be individually stopped using an option in their chat. This promotional feature has been around for years and I have never liked it. For their stubbornness in being a persistent advertising spammer I have decided to downgrade their rating from 4 to 3 stars. Hopefully these issues do get some attention eventually, or my rating stays.
Everything is good, and i like playing the games. But then, for unknown reason, i can't access the game Shopee Farm shed items. I don't know if i am the only one.
Asked for a refund and a staff asked for photo evidence, I sent. She said no further action required, photo is good. Then my request for refund was cancelled a few days later and another staff claimed she needs a video now. The faulty product was leaking powdery stuff, why would I keep it lying around? Please train your staff to give accurate information. Or is this your way of escaping refund requests?
The advertised 15days change of mind policy doesn’t exist. Customer service will tell you that the request is in process but it never happens until the day it lapse .
Great app, timely updates on sales, promos. Customer concerns are addressed.
Well improve shop online app
Lazada can do it, why can’t you?
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
1
|
Top Free
|
|
10
|
Top Free
|
|
60
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