4.71 out of 5
208 ratings in Canada
After several attempts adding the confirmation & name, finally it found my itinerary. Then attempted & attempted & attempted to check in. I gave up!!!!! Why have an app when it’s functionality is useless. Frustrating Aegean customer……
The functionality of this app is severely compromised in numerous aspects (unable to perform check in, constant redirects, error messages and app crashing). Overall very unreliable and sloppy.
It’ll be nice if there’s a progress bar somewhere in the app to show us the progress of obtaining/requalifying for elite status.
App was completely useless. I enter the information it asks for and it gives me an error message or simply doesn’t work.
Worst customer service. Do yourself a favour and fly with literally any other airline
No way to reach Aegean except by phone... I have used this app for two bookings which were both stored in the app. For the first booking I had to enter my information to check-in even though all the same info was supplied at ticketing for both bookings. When it was time to check-in for the second booking, I used the app again, and scanned my passport. The app only remembered my name and address, and picked up only my passport number and expiry again from the scan. However I was required to re-enter my birthdate, sex and nationality. These 3 items have not changed! It seems they should have been retained from my 'account' as well, subject to the confirm process. Re-entering all the info every time is irritating. The app will SMS/email notify when the flight's gate is open, but if you line up, the gate crew will be very annoyed as they maybe haven't announced it yet - note they can be quite nasty, putting your carry on in the hold if they feel like it. The onscreen boarding pass is useless. A printed one will be generated at the airport. Aegean has a ways to go, and they are not yet interested in customer service. Next time I will fly with a different airline. This app will now be deleted.
Doesn't allow booking references for Aegean flights booked through other airlines. One must contact Aegean to get their booking code before inputting into app.
Great app. So easy to use and everything is there.
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Chart
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Category
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Rank
|
|---|---|---|
|
Top Free
|
|
7
|
|
Top Free
|
|
42
|
|
Top Free
|
|
50
|
|
Top Free
|
|
55
|
|
Top Free
|
|
86
|
