Logged in to find my account was suspended. It told me to contact support, providing a button THAT DIDN’T WORK

So, I tried ordering delivery from krispy crème, and they said it was only pick up, so I went to pick up, it asked me if I wanted to tip the workers so I did the most you could tip! When I get there, I over hear someone trying to tip them and the cashier said she can’t accept tips. So I get to the counter, and ask if they get the tips from ASAP, and they said no, we don’t see any tips at all. So I go on the app to try and cancel the tip, and now my account is randomly suspended, and the contact support button wasn’t working. So, idk, I guess maybe trying to redownload it and then trying the button again may work, but I’m never redownloading this again. Scammers taking money when they can, be careful when you tip. Make sure it gets to the workers if you pick up.

Having technical difficulties and changed my $160 order that was to be delivered into a pick up order. Refused to give me a refund. Also said it was a me problem. I go would order and pay the fees for a delivery service and then pick it up.

Last time I used ASAP, half of my order did not show up. I called the restaurant and they confirmed the order was still there. When I contacted ASAP, they said I’d have to go pick up the remaining portion of my order…. WHAT?’! So I paid for a delivery and have to pick it up myself, feels a little like theft. More recently, the app hasn’t even allowed delivery for months now. So ASAP is now a delivery app that just doesn’t deliver. Crazy. I can’t wait until they go out of business! Use any other delivery / food app before ASAP. Man I kiss the days when ASAP was formerly Waitr and the actually use to provide a quality service.

I have had 3 orders that they really messed up. First one they didn’t bring a major item on order that cost me around $20, can’t remember exact amount. I took a lot to get a credit for it. I had two orders that never came to my house. The restaurant closed and on the app they changed 1 of them to pick up and the other the changed to deliver the next day. They wouldn’t even discuss the problem with me. I wouldn’t use this app again unless the food and tip was free. This app will be gone soon. Just make sure you notice if they change their name again or something…

There are never any drivers available 😮‍💨….When they are, the food is delivered cold with a thousand excuses. Stick to Ubereats or carry out 🙄

Ever since Valentine’s Day 2024 (first time to notice) ASAP does NOT deliver food there’s a heading apologizing, but how is that your business and you can’t even do that!?!?

I ordered food from ASAP and it never arrived and when u contacted support they said I can’t get a refund for no reason don’t ever order from ASAP

Use DoorDash or Uber eats. This is the (SLOWEST) delivery app available. Also half of their restaurants don’t have their full menus.

I have gotten an error message every time I try to open the app. It has been happening for awhile now. App is completely unusable.