Cheekiness
Don‘t buy tickets, if you‘re not living in the US. You are without rights.
4.13 out of 5
394 ratings in Germany
Don‘t buy tickets, if you‘re not living in the US. You are without rights.
I bought tickets for 500 USD for the Detroit PGA Championships. The only thing what worked well was the payment, they took the money the same day. At the venue I had terrible problems and discussions. The bar code in this app did not work and they refused to let me in. They declined any discussion, because AXS is a different company. I showed them the confirmation and the credit card invoice, they did not care. At the end I came one hour late because nobody wanted to help. Therefore: Do not use this app and please if you run a organisation which hosts an event: Do not give the ticketing to AXS. It is a nightmare.
I can’t access any of my tickets. I can’t even login to my my account anymore. Website of AXS only tells me „website is blocked“. What is this?!
Do yourself a favour and purchase your tickets elsewhere if you can. If you must purchase from AXS, do NOT use the flash mobile delivery! My ticket suddenly vanished on the day of the concert and the customer services were firstly, extremely difficult to get a hold of, and secondly, did not help whatsoever. They said there was nothing they could do about a ticket vanishing from my account in their website?!? I had to buy another ticket at the venue to enter the concert and now I will try to get a refund! Absolute disaster!
I‘ve got a mail that the tickets were transferred to me and I have to accept them. I‘ve done everything right and followed the steps in the mail, but I can’t find any tickets in the app. My email adress is correct and I‘ve already paid for the tickets.. On StubHub I can view my order. But where are my tickets?
I can’t even check in, i‘ve tried it multiple times but I can’t even create an account!!
App does not work. Although I can see that I have bought two tickets, but the tickets can not be displayed. For many weeks, only the message comes: your tickets will appear here within a few hours. but nothing happens. The support has not yet reported on my email. App funktioniert nicht. Ich kann zwar sehen, dass ich zwei Tickets gekauft habe, aber die Tickets lassen sich nicht anzeigen. Seit vielen Wochen kommt immer nur die Nachricht: dass die Tickets in wenigen Stunden angezeigt werden. Doch nichts passiert. Der Support hat sich auf meine email auch noch nicht gemeldet.
Gekauftes Ticket wurde in der App nicht angezeigt, trotz mehrfachen Nachfragens wurde nicht reaktiert / ticket never visible in the app, no reaction to text messages
Seems like axs and t-mobile are doing a great job. This app is just as broken as the website.
Received the email that my tickets were transferred to me, I have done everything right regarding the guideline, but I cannot find any tickets in app. Email address is correct. Everything is correct done. But where is my tickets?
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Top Free
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1
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Top Free
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5
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Top Free
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16
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Top Free
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39
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Top Free
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42
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