You can now set daily limits (up to €/£ 20,000) on payments from eligible accounts. Also, Republic of Ireland customers who are primary credit cardholders can now permit additional cardholders to see more details, including real time balance and statements for the card.
What else is new?
• For UK customers we’ve added info to assist when managing domestic payees or standing orders.
• Plus a number of updates, small improvements and fixes.
Get the most from your mobile. Get the BoI app now.
• Manage your cards from your mobile
• Apply for a mortgage, personal loan or overdraft
• Get insurance for home, car, travel and family
• Check your balances and history
• Pay other BoI customers through their mobile phone numbers
• View and export statements for the last 7 years
• Set up, amend or cancel standing orders
• Cancel direct debits
Already registered for 365 online? Now get your device registered:
• Open the app and log in
• We’ll text you an activation code
• Enter the code into the app
• We’ll register your device
• Give the device a unique name and you’re all set
Not registered yet for 365 online? Call us on 0818 214 365 and let’s get you activated.
Need more info? Check out bankofireland.com/help-centre/
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User Rating
1.94 out of 5
65 ratings
in United States
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Ratings History
Reviews
App Performance wise, fine. The highly restrictive, and enforced necessary use is the problem
This review is more directed at Bank of Ireland’s in general online/mobile banking practices rather than the app itself.
The app performs fine.
The issue, is just how enforced we are to utilize this mobile app to go about our finances.
I make an online purchase, one that even requires me putting information only I should know such as the CVC or the phone number or email registered,
I still sometimes MUST approve it from the mobile app.
Being in scenarios where I had to redownload the app traveling abroad and needing to register a new phone on the, I had no means of receiving a text to revive the code to verify. (Alternative Bank of Ireland… maybe an include an EMAIL as an alternative means of receiving the code?????).
It is so tedious. No other Bank i’ve used has ever made the mobile app as absolutely necessary to go about making online purchases.
Please make some changes (even adding in email authentication verification as a possible means besides text message)
Slow and takes ages to launch
Takes way too long to launch and get into your account, the Face ID system fails most of the time, loading times are brutal and crashes at random intervals. The app often goes down once or twice a week for “maintenance”. The only reason why I’m not giving a complete 1 star review is because the actual UI isn’t bad, if it wasn’t laggy and didn’t crash a lot it would be a decent application.
App doesn’t work anymore on iPhone 13 after its latest update
Since BOI app has been updated, I am UNABLE to use it on my iPhone 13 mini. I followed all troubleshooting actions to fix the issue, but unsuccessfully! Is there a way to overcome the app if we need to purchase something online? Thanks!
Have a few hours to get going?
This app, along with the BoI scheme for getting an account and a debit card registered online is the most complex and faulty system I have experienced. It has taken many phone calls to try to accomplish this and it still isn't working. With all the tech talent in Ireland, you would think someone could improve this. Unbelievably frustrating!
Can’t do the basics
Breathtakingly terrible app. Locks you out regularly even when you’ve the right login info, the PIN reset takes forever (at international calling rates, I’m in the US) then it locks you out again when it mistakes its own stallouts for failed login attempts. Can’t circumvent it via web browser on a laptop, because it insists on using 2FA with the same phone app it locks you out of. Hasn’t got any better in years.
You are lucky to get the app working
This is hands down the worst banking app I have ever had (out of 10+).
They clearly need to allocate more funds into the development. Super unreliable.
Can’t log in since new update
I am in the US and can’t log in since the new update. It tells me to register my device but when I get the pin sent to my mobile it doesn’t come through so I can’t register the phone and the phone it seems is now required to be able to log in via web browser. Whoever approved this new release should be sacked. Now I have to phone internationally to try to get this mess resolved. Very narrow minded to think that only people located in the UK or ROI are the only ones with BOI accounts. This needs to get fixed ASAP.
Disaster - impossible to login!
Since the new update done a couple of days ago (on the 20th of March), it is impossible to login with my iPhone 12 mini. The application is turning around (checking on and on…) without leaving me to get in! Disaster!!
Worst banking App of all time
I’d leave zero stars if could. Impossible to register a device, and then can’t login in online because it has to send a notification to said device. I’m in the US, my phone number hasn’t changed, deleted and reinstalled the app, and now I can’t re-register! If the developers are trying to send people to the loony bin, then congratulations, mission accomplished. WORST APP EVER!!
Imposible to verify card purchases
I simply don't get the notifications when I try to verify an online purchase with my card. It got to the point that I'm using another bank for everyday expenses as this app is useless.
