BetterHelp - Therapy

#1 Therapy Platform

Published by: BetterHelp
Downloads
Revenue

Description

BetterHelp is the convenient way to get professional help from a licensed therapist. With over 30,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.
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BETTERHELP – FEATURES
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• Over 30,000 licensed, accredited, and highly experienced therapists
• Match with the right therapist for you based on your needs, preferences and location
• Send your therapist a message as often as you want
• Schedule live sessions with your therapist or use the secured messenger
• Gain access to constructive, educational group webinars
PROFESSIONAL HELP, PERSONALIZED FOR YOU
Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist based on your needs, preferences, and location. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.
LICENSED AND TRAINED THERAPISTS
There are over 30,000 therapists on BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional therapists (LPC), or similar credentials.
All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.
HOW DOES IT WORK?
After filling out our questionnaire, you will be matched with a licensed therapist based on your needs, preferences, and location. You and your therapist will get your own “therapy room” where you can message your therapist at any time, from any internet-connected device, wherever you are. You can also schedule a weekly session to speak live with your therapist over video or phone.
You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your therapist will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your therapist.
Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.
HOW MUCH DOES IT COST?
The cost of therapy through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on factors like your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.
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BetterHelp FAQ

  • Is BetterHelp free?

    Yes, BetterHelp is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is BetterHelp legit?

    🤔 The BetterHelp app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does BetterHelp cost?

    BetterHelp is free.

  • What is BetterHelp revenue?

    To get estimated revenue of BetterHelp app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.59 out of 5

1,805 ratings in Australia

5 star
1,432
4 star
200
3 star
37
2 star
7
1 star
109
Ratings History

BetterHelp Reviews

Its Great

Yoloko555 on

Australia

Love my therapist. Its great and cheaper than actual therapists around me iny country. The video quality could be better tho.

Unresponsive mostly

Eddie1177 on

Australia

Why are the therapists unresponsive

Love it

Sophie ~ Cosmically Encoded on

Australia

I like that they match you with someone who suits your needs based on your answers during sign up. You’re able to switch therapists easily if they’re not a match, or if your needs change. The therapist I matched with has been such a supportive presence. I took some time off for financial reasons and now I’m excited to be back to my sessions again! You can choose whether to do a video, voice call or messenger chat for your session (I choose voice call). There are also live group sessions you can book into on various mental health topics- the one I have coming up is Yoga for Anxiety, which I am looking forward to. Best therapy experience I’ve had in my life.

Wonderful idea

Veeisawesome1 on

Australia

While I think this is a wonderful idea, I was a bit shocked with the price. While I understand that therapy cost money, I didn’t think so much. Completely understand as therapists are hard working people. I personally can’t afford this app but if you can afford several hundred dollars (Aus) a month, absolutely do it! My next option is to get a mental health plan which includes 10-12 bulk billed sessions where you don’t really pay anything. Yes seeing a therapist in person isn’t like this app but it is better than nothing, hope to one day be able to use better help app..

Waste of time if outside US

JJA88 on

Australia

Roughly $300 per month, very hard to find suitable appointment times if living outside the US. All the appointment times seem to be between 11pm - 3am in Australia. I’m really regretting this purchase…

They sell your private therapy data

Laser2dex on

Australia

BetterHelp has agreed to pay $7.8 million to settle charges from the Federal Trade Commission that it improperly shared customers’ sensitive data with companies like Facebook and Snapchat, even after promising to keep it private.

Best service

Lotusuminami on

Australia

I had few misunderstandings but they really helped me till the end.

Can’t recon highly enough!

Sacred Soul Store on

Australia

The value for money is incredible. For 1/4 the price of most therapy sessions you get word class therapy, plus so many extras with out of session messages direct with your therapist plus live group Sessions and masterclasses basically entirely free and there’s dozens to pick from each day. The platform is incredible easy and works well. I’ve never had a more aligned therapist. Very happy customer.

Easy to use, happy with results

Majabruka on

Australia

Good app. I really like the therapist I was matched with. I will continue to use the app.

Problems with Paymwnt

NoirRose21 on

Australia

I’ve been using BetterHelp for a few months, but I’m having money issues and I’m trying to use BetterHelp to schedule a session, but it keeps telling me there’s a payment failure, but I have the money to pay (I think it’s like $90 dollars?). I haven’t had a session since February.

Store Rankings

Ranking History
Category Rankings

Keywords

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