Talkspace Therapy and Support - Reviews, Revenue and Downloads - Apple App Store

Description

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.

Our subscription service provides high-quality mental health care to anyone ages 13 and up, and has already been used by over 1 million people. See what they have to say at love.talkspace.com.

HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE COVERED BY INSURANCE?

Yes! Talkspace partners with health plans and companies across the U.S. to make therapy more affordable and accessible than ever before. Share your insurance info or employer during checkout to see if you’re eligible for coverage.

IS TALKSPACE EFFECTIVE?

Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.

IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!

We’re always happy to connect with users and receive feedback.
Email us: [email protected]
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy

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User Rating

3.62 out of 5

13 ratings in Australia

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Ratings History

Reviews

Used to be good but now a waste of money

No responses and no therapy, good luck getting a good therapist on here these days, disappointing.

Just Don’t

No support, no response, few options, don’t waste your money

BIGGEST WASTE OF TIME AND MONEY STAY AWAY!!

I never normally review apps but I had such a horrible experience with this one that I wanted to warn others. 1) there is no way to cancel you subscription!!! I have emailed the customer support team and have gotten no response I have even messaged my “therapist” no response and they continually try to bill me for another month when I have made it clear in written form I want to cancel THAT IS STEALING and from vulnerable people that just need help it is extremely unethical. 2) the therapist I had took hours and hours to reply and often sent one sentence question to massive paragraphs I would send him. This did not benefit me the SMALLEST bit and would never ever recommend this horrible app to anyone. They are just scammers they are not out here to help people and they target the most vulnerable, they should be so ashamed of themselves.

Absolutely woeful

This feels like a scam. Tried 2 different therapists. Seems like they log in, read what you’ve written, ask a question, then move on to the next patient. I reply, ask advice, wait until the next day when they log in, then get, you guessed it, just get another question. No continuity in the conversation. No counselling provided. Just string you along and take the cash. Definitely would not recommend it.

Buggy app, excellent therapy

This has been amazing for me. As a stay at home single mum to a toddler in a rural area with considerable postnatal anxiety, getting to a therapist was impossible for me. Talkspace let’s you choose a therapist from several recommendations (I ditched my first as it wasn’t a good fit, but my second was AMAZING). The progress I’ve made in six months is unbelievable ... I’m so incredibly grateful for this platform. It’s private, convenient and effective. The 4/5 is only because it’s painful having to enter my login code or fingerprint unlock 3-5 times every time I open the app.

Excellent

I had a really good experience on Talkspace, I used it when I was working overseas and didn’t have the time/money/transport to go to face to face therapy. My therapist would send really long/detailed/personal messages, including books she recommended, quotes, websites etc. I saw another reviewer said they received short/impersonal messages but that was not my experience at all. I think it’s to do with which therapist you get, when you pick your therapist you have a choice of 3 and basically how they write their bios is how their messages will be. I chose the therapist with the longest bio, one of the others had a really short bio so wouldn’t have been my pick. I really struggled on my year overseas but fortunately in the last 4 months of my stay and when I discovered Talkspace I was able to turn everything around and create some really positive memories.

AMAZING

Sososo worth it!! the first stage can be tedious but once i was matched it was smooth sailing! ive benefited so much from this service and ive not even had it that long

Dreadful

This was a terrible experience. I didn’t get past the first stage, I was constantly left without a response to my Enquiries and when I did I think they were computer generated. I was asked the same question “have you ever been to therapy?” Twice in the same session. Very disappointed.

Awesome sauce

I've loved the journey and the therapists are really really skilled. Thanks Amy for all your help!

Not great

Tried it for one month, was billed for two months. They won't refund unused time. The therapist was nice enough, but found her responses formulaic and impersonal. Also with the time difference I was waiting often 12 hours for a reply so it was a very stilted conversation, not the real time help I was hoping for. Felt the type of responses I was getting I could get from a friend or for free from various internet self help websites. Not worth the price which was $160AUD per month. Think better put towards an hour with a face to face therapist.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	United States Health Fitness	244
Top Free	Nigeria Health Fitness	461

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