Canary - Smart Home Security

Do not buy this system. Cameras take to long to load and the app is horrible. Adds and other stuff wasting your time. Worst company and system ever.

Scam

Terrible customer service. I’ve had this camera for maybe 8 years and at first it was wonderful. No issues. Updated just fine. App worked. I noticed my cameras stuck in an update mode for several days and no resolution has been made. Sometimes they are able to do something on their side and correct whatever the issue is but not for long. They say turn it off and turn it on again like that changes anything. The app is broken and it’s a ridiculous amount of money I have spent on a camera system that’s maybe worked fully 2 months out of the year. And they have no explanation as to why it just disconnects and gets stuck in an update cycle that can’t bypass itself. I even purchased a new camera thinking maybe it’s just super old but no. The new camera started acting the exact same way once an update for it came out. Now both are useless. Mad cause I wasted so much time on this horrible device. I really did give it all my patience but I’m done. I purchased a different brand of camera today.

Great job done by this device. Gives me secure feeling for my distant home.

I bought a camera and downloaded the app, but it doesn't work. When I launch it, the app crashes and doesn't allow me to create an account.

Please fix bug or glitch everytime I try to make an account when I’m on the last step the app closes on me. I keep installing and uninstalling and same issue over and over again.

Cannot get past the sign in screen on current iOS version. crashes as others stated. but I decided I’m gonna hold out some hope on an update and take a chance. I can’t speak on advertisements or anything as I was not even able to get that far.

Claims to be an easy set up with the latest update fixing the bugs but I can’t even open the app without it kicking me out. Terrible product thus far

I’m very dissatisfied with this product. The device device itself is shabby. The app is poorly executed. Customer support is horrible. Wyze so much more functional and economical

I’ve had canary for a few years. If your equipment works fine it’s all good. But if one device decides to stop working, well you’re screwed. It’s impossible to delete an item of your device list. App is very basic and not customer friendly. If you have to reach out to support via email they are about as useless as boobs on a fish. I’m switching to a better security platform