Get even more out of your Canyon bike, and learn how to keep it in great condition for years to come. In the Canyon app, you can easily access assembly assistance, get personalised recommendations, check out your bike’s features, or view your entire Canyon collection. We inspire to ride.
Our app features include:
• Step-by-step guides for assembling, maintaining, and cleaning your bike
• All your bike’s features and details in one place, including its dimensions and original components
• Personalised recommendations for your bike model
• Bike-related articles and videos
Whether you're a seasoned rider or just starting out, the Canyon app is the perfect companion for all your biking needs. Download it now and start getting the most out of your ride.
One Canyon account
Once you create an account, it acts as your key to log in to the app and Canyon website. If you've forgotten your password, no worries – you can easily reset it in the login screen.
From box to bike
Get started with our assembly assistance. Scroll through our speedy start guides at your own pace. Or watch the unboxing video on your bike’s page to see how it’s done by our experts.
Always connected
With our new Spectral:ON you’ll stay connected to your bike at all times. To protect your Spectral:ON from light-fingered theft, switch on your digital shield after your ride. That way, you can locate your bike on the map at all times, and get alerts if it moves.
Stay in shape
Maintaining your bike is part of the experience. A bike that’s well maintained is a bike that’s safe to ride. Learn how to adjust your bike before you start. Find out how to clean your bike after a heavy ride. Discover when to replace certain parts to keep your ride safe. Your bike’s page has everything you need to keep it in top shape.
Inspiration to ride
Sometimes you can do with an extra shot of motivation to kickstart your ride. What better way than to watch our athletes and drink in their passion for riding? Feel the speed. Live the excitement. Get the adrenaline flowing. Get inspired to ride.
Easy insurance
The things you rather not think about, should be easy to access. Find all the details for your insurance in one quick overview. So in case you ever need it, you won’t have to scramble around in your cupboards, or go to page 257 of your email inbox.
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User Rating
4.45 out of 5
187 ratings
in United Kingdom
5 star
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Ratings History
Reviews
I love Canyons
I love Canyons and I would really like to have one of my own but I just don’t have enough money. But this app can tell you the right fit for myself. I can also see how much money I will need in order to get my own Canyon. I would really like a Canyon for free.
Amazing !!!!!
Blah blah blah
It’s great I like it blah blah blah blah blah
Can’t add my serial number or QR code😡
App doesn’t recognise newly delivered bike 😡
Money on app
I was hoping they would spend money time on there after sales not the app shocking service
Doesn’t support serial numbers from outside Europe
The app is completely useless if you got your Canyon bike outside Europe. It doesn’t support serial numbers from outside Europe.
Very disjointed site.
App is very random and difficult to navigate.
App not connecting with Spectral ON
As with previous reviewer , new Spectral ON will not connect with Canyon app.
Tried all troubleshooting suggestions but nothing works.
Disappointing!!!
The app doesn’t connect to the e-bike
Just brought an brand new spectral cf e-bike and was hoping to connect to the gps and security alerts on my phone, but no matter what I do the app won’t connect. This feature was a key selling point for me over other bikes with similar specs.
This bike is great it’s just a disappointment the I can’t use all the features that the bike apparently has to offer, which made me make the purchase over another bike.
Unable to connect
I got a 2023 Spectral:On CF8 with GPS (amazing bike not so amazing app)
The app completely fails to connect to the GPS unit on the bike no matter what I do. Speaking to support there is a bug with the app?
Disappointing as I think it’d be a useful feature.
Bike not supported 🤷🏼♂️
Downloaded the app, signed up for an account, restarted the app, scanned my bikes QR code only to find it’s not supported. This app is useless to me then 👎🏻