Can’t add new beneficiaries 🚮
Upgraded to an iPhone 15, can’t add new beneficiaries, can’t view my card details 🚮 Been to the bank twice and still have not been helped.
Description
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report.
The Capitec Bank app is secure, easy to use and you pay no data charges on most of the major SA networks when using the app.
We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket.
Transact
• Open a Capitec account simply by taking a few selfies and scanning your ID
• Get your card delivered to your door at a fee, or collect it at a branch for free
• Reset your forgotten Remote app PIN without visiting a branch
• Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities
• Scan to pay all the major QR codes straight from the app
• Get free transaction updates with in-app Money In/Money Out messages
• Keep track of how you're spending your money
• Send cash to friends and family to collect at selected retailers and Capitec ATMs
• Update your card withdrawal and purchase limits
• Manage contactless card transactions by turning tap to pay on and off
• Update your tap to pay limit
• Stop lost or stolen cards immediately
• Manage your debit orders and DebiCheck mandates
• Email electronically stamped statements
• Pay people and accounts
• Make immediate payments to other banks in SA
• Pay DStv, SARS eFiling or TV Licence immediately
• Pay Capitec clients using only their verified cellphone numbers
• Buy prepaid electricity, airtime, data and SMS bundles
• Manage your Internet banking by turning it on and off
Save
• Open, personalise and manage 4 additional savings plans
• Fix your savings plans to earn higher interest
Insure
• Get a free estimate on the app
• Get your funeral plan and manage it 24/7
Credit
• Get a free personalised credit estimate
• Manage your credit on the app
Once you've registered and activated the app, remember to keep your:
• Remote PlN secret
• Cellphone safe and in your possession at all times
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The Capitec Bank app is secure, easy to use and you pay no data charges on most of the major SA networks when using the app.
We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket.
Transact
• Open a Capitec account simply by taking a few selfies and scanning your ID
• Get your card delivered to your door at a fee, or collect it at a branch for free
• Reset your forgotten Remote app PIN without visiting a branch
• Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities
• Scan to pay all the major QR codes straight from the app
• Get free transaction updates with in-app Money In/Money Out messages
• Keep track of how you're spending your money
• Send cash to friends and family to collect at selected retailers and Capitec ATMs
• Update your card withdrawal and purchase limits
• Manage contactless card transactions by turning tap to pay on and off
• Update your tap to pay limit
• Stop lost or stolen cards immediately
• Manage your debit orders and DebiCheck mandates
• Email electronically stamped statements
• Pay people and accounts
• Make immediate payments to other banks in SA
• Pay DStv, SARS eFiling or TV Licence immediately
• Pay Capitec clients using only their verified cellphone numbers
• Buy prepaid electricity, airtime, data and SMS bundles
• Manage your Internet banking by turning it on and off
Save
• Open, personalise and manage 4 additional savings plans
• Fix your savings plans to earn higher interest
Insure
• Get a free estimate on the app
• Get your funeral plan and manage it 24/7
Credit
• Get a free personalised credit estimate
• Manage your credit on the app
Once you've registered and activated the app, remember to keep your:
• Remote PlN secret
• Cellphone safe and in your possession at all times
Screenshots
Capitec Bank FAQ
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Is Capitec Bank free?
Yes, Capitec Bank is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is Capitec Bank legit?
⚠️ The Capitec Bank app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Capitec Bank cost?
Capitec Bank is free.
-
What is Capitec Bank revenue?
To get estimated revenue of Capitec Bank app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
3 out of 5
1 ratings in Thailand
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Ratings History
Capitec Bank Reviews
Useless
Everytime you try to activate this useless piece rubbish it wants you to go into the bank to activate it. So much for Capitec website mentioning that you can activate the service on line, Capitec is a bunch blatant liars
Your app is always not working great way to lose a client to discovery
Imagine I need to transfer money and it says you are aware of this issue. This happens every week!!
Problematic
Can’t add beneficiaries Can’t view card details Can’t Capitec Pay Can’t use Ozow Unresponsive, unable to process payments or simple functions
Worst app update ever
Experienced grave challenges because I needed to reactivate and no prior information was given to any clients regarding this. I had just bought something and couldn’t enter the app when I needed to pay. No warning whatsoever. Called client services and they weren’t able to help with my issue. I have to go into branch. What’s the point of having a virtual banking app? Spent 10 min on call including being on hold for 5 mins Coupled with the long atm lines I’ve decided to leave the bank because of this. Discovery has everything someone needs and more without all the hidden charges. Good riddance Capitec
Capitec app
I cannot add beneficiary, and this has been going on for some time now
Scan to pay with Pay Just Now
I have been battling to complete transactions with my account and that of Pay Just Now there is an interface glitch and it’s annoying. Capitec is always last to catch up…
Unable to process transaction
I couldn’t make payments, add beneficiaries, send cash and all the app keeps saying is “we are aware of the problem” this happens every once in a while, god forbid you’re stranded or in urgent need to get anything done. I’m moving banks because of this.
Please fix
When opening the app, it gets stuck on the first screen of scan to pay and won’t proceed to log in. Please fix.
I’m not happy
Firstly I cannot save a beneficiary, secondly I’m unable to do Sendcash transfer.. it’s pretty much useless for me
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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1
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Top Free
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18
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Top Free
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479
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Capitec Bank Installs
Last 30 days
Capitec Bank Revenue
Last 30 daysCapitec Bank Revenue and Downloads
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App Info
- Category
- Finance
- Publisher
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Capitec Bank
- Languages
- English
- Recent release
- 3.3.0 (2 weeks ago )
- Released on
- Oct 20, 2019 (5 years ago )
- Also available in
- South Africa, Nigeria, United States, United Kingdom, New Zealand, Germany, India, United Arab Emirates, Vietnam, Switzerland, Australia, Spain, Canada, Türkiye, Netherlands, Saudi Arabia, South Korea, Pakistan, Ireland, China, Thailand, Malaysia, Mexico, Israel, Lebanon, Norway, Peru, Philippines, Poland, Portugal, Russia, Sweden, Singapore, Taiwan, Ukraine, Algeria, Argentina, Austria, Azerbaijan, Belgium, Brazil, Belarus, Chile, Colombia, Czechia, Denmark, Dominican Republic, Kazakhstan, Ecuador, Egypt, Finland, France, Greece, Hong Kong SAR China, Hungary, Indonesia, Italy, Japan, Kuwait
- Last Updated
- 1 day ago