Capitec Bank

This is really frustrating, as the final sms step means I cannot complete the new Capitec app set up while out of the country (due to coronavirus). Please can you guys consider us who are stranded away from home (for the forseeable future), and fix this in the app design. Perhaps an email verification? I’ve had my Capitec app on my phone for the past 3 years while away from home, this has been a lifesaver and I defs don’t want to lose it ;((

Upgraded to an iPhone 15, can’t add new beneficiaries, can’t view my card details 🚮 Been to the bank twice and still have not been helped.

Everytime you try to activate this useless piece rubbish it wants you to go into the bank to activate it. So much for Capitec website mentioning that you can activate the service on line, Capitec is a bunch blatant liars

Imagine I need to transfer money and it says you are aware of this issue. This happens every week!!

Can’t add beneficiaries Can’t view card details Can’t Capitec Pay Can’t use Ozow Unresponsive, unable to process payments or simple functions

Experienced grave challenges because I needed to reactivate and no prior information was given to any clients regarding this. I had just bought something and couldn’t enter the app when I needed to pay. No warning whatsoever. Called client services and they weren’t able to help with my issue. I have to go into branch. What’s the point of having a virtual banking app? Spent 10 min on call including being on hold for 5 mins Coupled with the long atm lines I’ve decided to leave the bank because of this. Discovery has everything someone needs and more without all the hidden charges. Good riddance Capitec

I cannot add beneficiary, and this has been going on for some time now

I have been battling to complete transactions with my account and that of Pay Just Now there is an interface glitch and it’s annoying. Capitec is always last to catch up…

I couldn’t make payments, add beneficiaries, send cash and all the app keeps saying is “we are aware of the problem” this happens every once in a while, god forbid you’re stranded or in urgent need to get anything done. I’m moving banks because of this.

When opening the app, it gets stuck on the first screen of scan to pay and won’t proceed to log in. Please fix.