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It says that a one month membership cost 10 euros but when actually buying this you need a 10 euro setup fee? So you end up paying double
Yes, Donkey Republic is completely free and it doesn't have any in-app purchases or subscriptions.
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Donkey Republic is free.
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4.48 out of 5
755 ratings in Netherlands
It says that a one month membership cost 10 euros but when actually buying this you need a 10 euro setup fee? So you end up paying double
Vraagt ieder keer voor het ontgrendelen van een fiets om meer tegoed te storen terwijl er voldoende saldo is. Lijkt meer op fraude dan gebruiksvoordeel. Let dus op voordat je hier in trapt.
I rented a bike in the morning at my hotel, then when I went back in the evening to pick up my luggage and go the airport, the app had a surprise: I had to go to a different spot 1km away in a very confusing area of Amsterdam. And then walk all the way back. Hopefully won't miss the flight. The bikes are fine, but unreliable if you're in hurry - so you might as well walk.
bad bike, bad app, inconvinient drop off locations. other companies have much better bikes and service
I really enjoy using this service in Copenhagen where there is a drop off point on almost every corner. But in Amsterdam, where there are far fewer drop off points, it’s hard to plan a ride because the app doesn’t show the possible drop off points until your rental is already in progress.
You have to be a donkey to rent these bikes. 20€ relocation fee only shown at the end of the rental. Only in Amsterdam - worst European city for shared mobility without question. Genuinely shocking.
What an incompetent company! They have their users lock their bikes to other people’s personal bikes so I can’t even get my own bike and then when you be all customer service is completely useless and unhelpful just saying sorry you have to wait until someone comes! Like who owns this place and what kind of company do you run that you allow people to not be able to access their own personal bikes because your uses tire their bikes to it! You should be ashamed
Whatever number I enter, whatever format I use, I get always “ We weren’t able to send the verification code. Check the phone number to make sure that it is correct.”
Heb voor de zelfde fiets al 2x een boete gekregen terwijl er nergens in de app staat waar de drop zones moeten zijn gebruik dan. Gebruik maar gewoon een andere app want dit is hem NIET.
On the last day of rental, they take away your bike and mark it as stolen. Then you have to pay them the fee of €180 each bike. Great!
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