Donkey Republic
City bike-share & bike rental
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Description

Donkey Republic - The most convenient and flexible bike share there is.

Join the Republic and get access to hundreds of Donkey bikes and e-bikes in more than 60 cities across Europe. Whether you need a quick ride, a bike for the entire day, or get a monthly membership, you will find the most flexible and affordable solutions with Donkey.

Find the right way to ride for your needs:

• Pay as you go
• Day deals
• Wallet
• Monthly Plans (Memberships)


EASY TO USE

We believe that every ride counts!

So we offer the most convenient and flexible bike-share service for visiting new cities and for everyday needs.

• Simply download the app and create an account for free!
• Find a Donkey at a virtual pick-up/drop-off point for maximum flexibility and convenience.
• Enjoy your ride!
• When you’re done, find a drop-off location on the map.
• Bring the Donkey there, lock the bike and end your ride in the app.
• App works in all cities we are present in.


WHEN SHOULD I USE DONKEY REPUBLIC?

Is that even a question? Always!

But in more practical terms:
• To be part of a community trying to be more sustainable through less owning products and more sharing.
• When you realize the cost associated with owning your own bike or leasing from a regular bike-lease company.
• When you have a flat tire or broken lights. Don’t wait for repairs, hop on to a nearby Donkey bike with our app.
• When you’re visiting other towns, simply open the app and see if we are there.
• When guests visit you, share your love for biking with them.


FAQs

Can I rent more than one bike at once?
Yes, you can rent up to 5 bikes at once! Just make sure to select the correct number of vehicles right at the beginning of your booking process.

Can I leave the bike anywhere?
No. We work hard with the cities to keep the streets clean and accessible for everyone. Please return your Donkeys to specific drop-off locations when you are done for the day.

What if I have issues?
Our support team is always happy to help and understands that life happens.


HOW PRICING WORKS

Just Ride (Pay as you go)
With no strings attached. Just Ride is ideal for trips from 15 mins to a few hours. You can also top up your Donkey Wallet with money and we will give you bonus credit that you can use for Just Riding.

Day Deals
In some cities, we have rolled out day deals which are great for when you just need a bike for the 1,2,3, or up to 7 days. Visiting for a weekend or inspired to explore like a local when you're on vacation? This is the perfect solution for you or a guest visiting you.

Monthly memberships
With a Donkey membership, you pay a fixed monthly fee and get a certain amount of free time per day. If you exceed the included daily free time, your rental is extended for a low fixed cost. Ideal for the daily commute and for a busy city life with multiple errands throughout the day. Valid in all Donkey cities.


CYCLING IS OUR PASSION

We are a team of 40(ish) firm believers in cycling as the most efficient mode of transportation and the only one our cities need. We work by the rule that any decision we make will have to bring us closer to being a sustainable, affordable, and reliable mobility provider. We wish to show the world that cycling can make cities more liveable and bike-sharing will help in that transformation.

Donkey Republic - Every ride counts
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User Rating

4.56 out of 5

80 ratings in Greece

5 star
66
4 star
6
3 star
1
2 star
1
1 star
6

Ratings History

Reviews

Customer Support

GhostFolly on

I stayed in Barcelona for 2 days but I couldn’t find a plan this short. So I bought a three month plan which at the time, I thought it was the best option. But I was wrong, and surprisingly enough the customer support when I asked to cancel my plan, they told me by themselves that there was another smaller plan (I just couldn’t find it) and they returned the difference of the money I paid!

Βαθμολογία

Giorgos Dem on

Χωρίς λόγο και αιτία μετά από κάθε ενοικίαση ποδηλάτου , σου κρατάει και κάτι παραπάνω ! Πάρκαρα το ποδήλατο σε μέρος που η εφαρμογή έγραφε ότι επιτρέπεται και μετά από λίγες μέρες με χρέωσαν 20€ γιατί λέει ότι ήταν σε λάθος μέρος παρκαρισμένο , ενώ η εφαρμογή με άφησε να το παρκάρω εκεί !

Not satisfied

Alexlapp on

It was not a pleasant experience. For starters I could not find the bike. The application was inscribing a different name from the one I had in front of me, so that’s was a problem because there was no other in the neighborhood. Next the bike I rent was not in a good condition, meaning the rear brake was not good and the horn was not working. Finally we got charged (and correctly) for not leaving the bike in their spot. We leave it in the center in an bike parking lot where other bikes where. The problem is that we could not find the designated spot to park the bikes. So the overall experience was not pleasant and we will not use it again. Two stars because at least the front brake was working and the tires were pumped.

Great bikes

Dionysis Zindros on

I used donkeys in Rotterdam. These bikes have proper breaks, a couple of gears and you can even leave the pedal stationary as you bike. Overall it's a proper bike! Usable and fun. (Would be nice to be able to rotate the map though!)

Satisfied!

Nick Vel on

The bike was really good it was comfortable and in good state. What I would change: 1. The pricing: it could be a little cheaper and maybe offer a free testing first ride 2. Better instructions before you start using the bikes out the unlocking and locking process 3. The locking part in the end was really difficult and there was a problem with my bike About the last point, I was trying for more than 5 minutes to lock my bike so Jess charged for a second hour without riding my bike. But I sent an email to the company and the replied instantly that they would charge me only for the one hour after all. I recommend it for a tour in Barcelona with a bike.😃😃

Wrong Charge. Bad customer support.

ikonstantinidis on

They charged me 12€, because their app crashed, for a ride that cost 3€. Be very careful, there are better alternative choice in the town. The customer support never reply to my email. Never again.

Easiest bike sharing I've ever used

dimitris42 on

I used it in Copenhagen and it was very smooth. Very easy to get a bike and also end your rental whenever you want at the designated parking spaces. I had some issues with the GPS showing my location wrong but that might be my phone or the cloudy weather. In all, try it!

Η μπαρτσελονα με ποδήλατο

Mixlazexon on

Δεν αντιμετώπισα κανενα προβλημα και όλα ηταν πολυ ξεκαθαρα για το Πως θα αποκτήσω ένα ποδήλατο...ευχαριστουμε για τις όμορφες ξεναγήσεις!παθαμε πλάκα με την εφαρμογή!Φοβερη δουλειΑ...keep working

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
28
Top Free
35
Top Free
45
Top Free
45
Top Free
109

Keywords

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Revenue and Downloads

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App Info

Category
Travel
Publisher
DonkeyRepublik IVS
Languages
German, Arabic, Danish, English, Finnish, French, Icelandic, Catalan, Dutch, Swedish, Spanish, Hungarian
Recent version
15.11.0 (3 days ago )
Released on
Mar 13, 2015 (9 years ago )
Last updated
3 weeks ago